Motivated and energetic individual who can work in teams and independently. Competent to work in fast paced environment and communicate effectively to accomplish tasks.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Superstitions Java
12.2023 - Current
Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Assisted in the development and implementation of new store policies, leading to improved efficiency and a more cohesive team dynamic.
Sterilization Assistant
Sala Family Dentistry
12.2022 - 11.2023
Ensured compliance with infection control guidelines by strictly following established protocols for sterilization procedures.
Supported efficient turnover of dental rooms by promptly processing used instruments for sterilization after each procedure.
Assisted with training new Sterilization Assistants on department policies, procedures, and safety protocols.
Maintained an accurate inventory of supplies to prevent shortages during critical moments in patient care.
Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.