Summary
Work History
Education
Skills
I like learning new thing
Languages
Timeline
CustomerServiceRepresentative
Rebecca Leandre

Rebecca Leandre

Alexandria,VA

Summary

Dynamic Customer Service Representative with a proven track record at Cyber Buena Vida, excelling in problem-solving and active listening. Achieved increased customer loyalty through empathetic resolution of complaints and collaborative efforts, boosting client satisfaction rates significantly. Expert in customer care and critical thinking, consistently exceeding team goals. Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Work History

Customer Service Representative

Cyber Buena Vida
04.2024 - 08.2024
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

High School Diploma -

Edmond Laforest H
Haiti
07-2018

Skills

  • Customer Service
  • Problem-solving abilitie
  • Active Listening
  • Critical Thinking

I like learning new thing

I like reading and learn new word to make my vocabulary stronger. As a Bilingual i speak more then two languages, Such as English,Spanish, French and creole wich is my first language.as i said i like learning new words to make my vocobulary stronger to communicate better for better socialization

Languages

English
Professional Working
Spanish
Professional Working
French
Full Professional

Timeline

Customer Service Representative

Cyber Buena Vida
04.2024 - 08.2024

High School Diploma -

Edmond Laforest H
Rebecca Leandre