Supervise and enter dental treatment data for 100+ clients daily into a Laboratory Information System (LIS)
Implement effective inventory data management strategies resulting in a 10% reduction in material and supplies waste within a 12-month timeframe
Engage with the client to address any issues or concerns and ensure ongoing communication until the matter is fully resolved
Improve data accuracy by 25% by implementing various quality assurance techniques
Document client information into a Microsoft Excel workbook and Laboratory Information System to facilitate quick and easy access to vital client data for the staff
Account Receivable
T.A.C. Ceramic Tile Co
Manassas, VA
04.2016 - 02.2017
Generate 60+ invoices with proper coding, data, and information
Devise and implement an efficient database workbook by using Microsoft Excel, resulting in a 15% reduction in invoice discrepancies and billing error
Prepare bank deposits by verifying and balancing receipts and sending checks to banks
Record shipment data for reporting, accounting, or recordkeeping purposes
Record debit, credit, and account transactions in computer spreadsheets and databases
Practice Administrator
FC Dental
Fairfax, VA
08.2012 - 10.2013
Implement an efficient insurance claims process, resulting in a 26% reduction in claim denials and improved reimbursement rates
Generate and maintain accurate aging reports, enabling timely identification and resolution of overdue accounts, resulting in a 15% increase in timely payments from patients
Oversee and monitor patient accounts and keep financial information up-to-date
Participate in evolving compensation package for staff
Coordinate financial operations, budgeting, accounting, expenses, and financial reporting tasks
Operation Manager Assistant
Evergreen Dentistry
Annandale, VA
08.2007 - 06.2012
Maintain accurate, up-to-date records for over 300 patients while strictly adhering to privacy and security regulations to ensure patients' data is securely stored
Collaborate with 7+ dental insurance providers to submit and check the status of claims, ensuring correct and timely reimbursement
Execute data entry tasks for over 10 dental insurance companies to verify accurate data of patient's eligibility and benefits information, process claims, and EOBs, collect co-payments, and appeal any denied claims
Manage communication with patients regarding billing inquiries, financial plans, and insurance-eligible expense