Rebecca Lewis
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
18
18
years of professional experience
Work History
Independent Contractor
Wal-Mart
02.2020
- A+ Customer Service
- Time Management for goal achievement
- Proficient use of digital devices
- Self-motivated
General Manager
Wendy's- Latrelle's Management Corp
10.2006 - 09.2019
- Increased sales growth in three restaurant locations
- Consistently met or exceeded PNL budgets established by accounting office
- Lowest turnover rate in company thru hiring and training
Co-Manager
Wendy's, Pices Food
03.2005 - 06.2006
- Participated in the hiring and training of 50+ staff to open a new restaurant located in the UT Jester Hall Building
- Optimized profits by controlling food, beverage, and labor costs daily
- Scheduled and directed staff in daily work assignments to maximize productivity
Cosmetic Merchandiser/ Front-End Lead
CVS
06.2001 - 03.2004
- Cosmetic inventory/ordering
- Merchandising advertising executed on schedule
- Managing customer service issues
- Cash handling, deposits
Education
IT Support 8/ - Business Management
Southern Careers Institute
Certificate - Medical Billing
Southern Careers Institute Inc
Austin, TX12.2023
Skills
- Leadership
- Customer Retention Strategies
- Financial Management
- Sales/Budget Analysis
- Microsoft Office Suite
- Paycom
- Content Management Expertise
- Administrative Support
- Maintain Systems
- Customer Preferences
- Sales Expertise
- Training Development Aptitude
Timeline
Independent Contractor
Wal-Mart
02.2020
General Manager
Wendy's- Latrelle's Management Corp
10.2006 - 09.2019
Co-Manager
Wendy's, Pices Food
03.2005 - 06.2006
Cosmetic Merchandiser/ Front-End Lead
CVS
06.2001 - 03.2004
IT Support 8/ - Business Management
Southern Careers Institute
Certificate - Medical Billing
Southern Careers Institute Inc
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