Rebecca L. Hoeksema
Grand Ledge,MI
Summary
Results-driven operations professional with over a decade of experience in federal and military environments. Skilled in optimizing workflows, ensuring compliance, and managing internal systems to facilitate organizational growth. Proven track record in process enhancement, SOP development, and data-informed decision-making. Expertise in problem-solving, team coordination, and delivering effective solutions to enhance customer and stakeholder outcomes. Recognized for dedication to excellence, promoting teamwork, adapting to evolving demands, and consistently achieving tangible results. Committed to reliability, adaptability, and driving ongoing enhancements in organizational effectiveness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Training Specialist
U.S. Army TACOM, G1 Human Capital
10.2023 - 03.2025
- Delivered high-impact virtual and in-person training to over 100,000 users nationwide, driving adoption and effective utilization of enterprise-wide employee development systems.
- Collaborated with cross-functional stakeholders to investigate issues, implement corrective actions, and strengthen client-facing support processes.
- Maintained internal knowledge systems and standard operating procedures (SOPs); produced analytics dashboards to support account reconciliation and audit readiness.
- Created comprehensive training materials and process documentation housed in the Total Employee Development (TED) Database, enhancing organizational knowledge transfer and compliance.
- Conducted on-site training and briefings for senior leadership across multiple unit locations, reinforcing system proficiency and leadership alignment.
- Designed and launched a Leadership Development Program for government civilians, customizing course content based on input from unit leadership to address specific capability gaps.
- Served as a strategic liaison between departments, resolved escalated support inquiries, and authored formal correspondence aligned with Commanding General guidance.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Developed training handbooks, computer tutorials and reference materials.
- Collected data on program effectiveness to develop modifications and improvements to curricula.
- Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
Chief Operations Officer and Chief of Staff
Michigan Army National Guard
03.2023 - 10.2023
- Second in command of a Battalion size element. Oversaw operations for the 400-person organization while directly managing a team of 22 full-time staff members.
- Led internal compliance reviews and plan tracking processes; developed corrective actions and improved documentation systems by building task and suspense trackers for subordinate staff members.
- Spearheaded onboarding workflows, staff tracking, and logistical planning while ensuring data accuracy and alignment with SOPs.
- Oversaw internal tools, calendars, and knowledge systems to support leadership visibility and decision-making.
- Directed cross-functional projects, hired and onboarded new employees, maintained employees’ records, and supported budget planning.
- Prepared agendas, facilitated briefings and meetings, managed executive calendars, and oversaw the maintenance and logistics of unit equipment valued at over $50 million.
- Developed and implemented strategic initiatives to improve resource management across multiple units.
- Managed budget allocations for operational projects, ensuring alignment with organizational goals and priorities.
Company Commander
Bravo Co, 156 ESB
09.2022 - 08.2023
- Led a team of 82 personnel during an overseas deployment.
- Responsible for oversight of operations, scheduling, morale, training, and military discipline.
- Coordinated logistics and maintained accountability of $35 million in equipment while in an overseas environment.
- Regularly briefed senior leadership, managed sensitive documentation, developed communication strategies, and ensured mission continuity.
- Demonstrated ability to organize complex operations with confidentiality and efficiency.
- Coordinated logistics for mission planning and execution, ensuring resource availability.
- Led training exercises to enhance unit readiness and operational efficiency.
- Developed and implemented standard operating procedures to improve team performance.
- Conducted risk assessments to identify potential hazards during operations.
- Fostered teamwork and morale through effective communication and mentorship strategies.
- Managed personnel evaluations, facilitating career development discussions and feedback sessions.
- Oversaw daily operations, ensuring compliance with military regulations and standards.
Battalion Training Officer
Michigan Army National Guard
10.2020 - 03.2023
- Developed training SOPs and executed long-term training schedules for over 400 team members.
- Created and maintained detailed reports, reconciled training records and compliance using Excel and SharePoint systems.
- Worked closely with subordinate units to ensure compliance with training policies per the Commanders’ guidance. Provided internal operational support to leadership and field teams; tracked KPIs and recommended efficiency improvements; updating unit SOPs as necessary.
- Facilitated meetings, managed internal communications, and acted as a key point of contact for scheduling and operational questions.
- Developed and facilitated training programs for personnel to enhance operational readiness.
- Conducted assessments to evaluate training effectiveness and identify areas for improvement.
- Collaborated with leadership to align training objectives with organizational goals.
- Coordinated logistics for training events, ensuring resource availability and compliance standards.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Implemented post-training surveys and evaluations in order to measure the efficacy of delivered courses.
Intelligence Operations Specialist
Dept. of Military & Veterans Affairs
04.2019 - 09.2020
- Led cross-functional efforts for the Adjutant General of the Michigan National Guard and the State of Michigan Governors team by managing a section of 25 Intelligence Analysts providing real-world updates on COVID-19 predictive data analysis, the city of Midlands Dam break / Flooding Response, and statewide civil disturbance response during the nationwide protesting in 2020.
- Managed sensitive correspondence, coordinated multi-agency meetings, and maintained a $3.5 million intelligence, security and operations budget.
- Led a cross-functional team and served as a liaison with government partners such as the Michigan State Police, Federal Bureau of Investigation, Defense Intelligence Agency, Central Intelligence Agency and the National Guard Bureau.
- Delivered stakeholder ready briefing materials and conducted compliance research for state and federal regulations.
Special Security Officer
Michigan Army National Guard
12.2017 - 03.2019
- Drafted department-wide SOPs to guide classified communications and interagency project coordination.
- Supported federal collaboration efforts, maintained documentation for audits, internal controls and testing standards.
- Ensured compliance with regulations and served as primary liaison for multi-level government communications.
- Monitored access points to ensure compliance with security protocols and procedures.
- Assisted in developing security plans and emergency response strategies for various scenarios.
- Utilized surveillance systems to monitor activities, documenting findings for reports and analysis.
- Maintained accurate records of all security-related incidents, ensuring proper documentation and timely reporting to senior management.
- Developed strong relationships with local law enforcement agencies, fostering cooperation and mutual support during critical incidents.
- Evaluated employee performance periodically, identifying areas for improvement and recommending appropriate actions to enhance overall security operations within the organization.
- Assisted in the development of policies and procedures to maintain compliance with federal regulations and industry best practices.
Education
B.S. - Criminology
Eastern Michigan University
Ypsilanti, MI04-2015
Skills
- Microsoft 365
- SharePoint
- Data Management
- Travel Coordination
- Event & Meeting Planning / Facilitation
- SOP Writing
Certification
- Signal Captains Career Course, Distinguished Graduate, 2025
- Intelligence Basic Officer Leadership Course, 2016
- Certifications: Microsoft 365, SharePoint, Digital Training Management System (DTMS), Defense Travel System (DTS), General Fund Enterprise Business System (GFEBS), MilSuite, Data Analytics Level 1, Total Employee Development (TED) Database Admin
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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MILITARY SERVICE
- Captain (O-3), Michigan Army National Guard | 2013–Present
- Activations: COVID-19 Response (2020), Capitol Security Response in Washington D.C. (2021), Operation Spartan Shield CENTCOM (2022)
- Leadership Roles: Company Commander, Chief of Staff, Operations Officer, Intelligence Officer
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionHealthcare benefitsLanguages
English
Timeline
Training Specialist
U.S. Army TACOM, G1 Human Capital
10.2023 - 03.2025
Chief Operations Officer and Chief of Staff
Michigan Army National Guard
03.2023 - 10.2023
Company Commander
Bravo Co, 156 ESB
09.2022 - 08.2023
Battalion Training Officer
Michigan Army National Guard
10.2020 - 03.2023
Intelligence Operations Specialist
Dept. of Military & Veterans Affairs
04.2019 - 09.2020
Special Security Officer
Michigan Army National Guard
12.2017 - 03.2019
B.S. - Criminology
Eastern Michigan University
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