Rebecca Maldonado

Trane Technologies

10.2000 - Current

Supervised team members to confirm compliance with safety,set procedures and quality requirements.
Managed daily operations, ensuring smooth workflow and timely completion of tasks in a safe matter.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote safety, productivity, accuracy, and commitment to friendly environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Mentored and guided employees to foster proper completion of assigned duties.
Held daily team meetings to inform team members on company news and updates.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Collected, arranged, and input information into MDI boards on a daily bases.
Helped meet changing demands by recommending improvements to business systems or procedures.