Rebecca Marsh
Stephenville,TX
Summary
Hardworking employee enthusiastic about learning a newfield inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Service Advisor
Bruner Motors
03.2022 - Current
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Suggested additional services to customers in order to meet upsell goals.
- Developed estimates by costing materials, supplies, and labor.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Sales Associate
National Ropers Supply
09.2017 - 03.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Promotions Team Member
LKCM Radio Group
06.2021 - 12.2021
- Boosted customer engagement by organizing and executing promotional events.
- Increased brand awareness through effective distribution of promotional materials.
- Streamlined event setup process, ensuring timely and efficient execution of promotions.
Education
Bachelor of Science - Kinesiology
Tarleton State University
Stephenville, TX05.2022
High School Diploma -
Boyd High School
Boyd, TX05.2018
Skills
- Documentation and Reporting
- Conflict Resolution
- Multitasking and Organization
- Adaptability and flexibility
- Attention to Detail
- Workflow Management
- Warranty Claims Process Management
- Customer Relationship Management
Timeline
Service Advisor
Bruner Motors
03.2022 - Current
Promotions Team Member
LKCM Radio Group
06.2021 - 12.2021
Sales Associate
National Ropers Supply
09.2017 - 03.2022
Bachelor of Science - Kinesiology
Tarleton State University
High School Diploma -
Boyd High School
Similar Profiles
Phillip ButzPhillip Butz
Automotive Technician at Bruner MotorsAutomotive Technician at Bruner Motors
Myles BuchhornMyles Buchhorn
Car Wash Supervisor at Bruner MotorsCar Wash Supervisor at Bruner Motors
Payton SmithPayton Smith
Maintenance Technician at Bruner Realty & ManagementMaintenance Technician at Bruner Realty & Management
Landon ChapaLandon Chapa
Recreation Leader 1 at Summit Recreation CenterRecreation Leader 1 at Summit Recreation Center
Melissa CobbMelissa Cobb
Supervisory Immigration Services Officer at US Citizenship and Immigration ServicesSupervisory Immigration Services Officer at US Citizenship and Immigration Services