REBECCA MARTINEZ
Carrollton,Tx
Summary
Human Resource Administration offering 4+ years of staff training and development experience. Resourceful and hardworking with vast knowledge of regulatory record keeping practices. Talented Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. Resourceful and experienced Administrative Assistant offering expertise in customer service, meeting scheduling, travel arrangements, task prioritization and file management. Dedicated team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy. Operations professional experienced in developing solutions and enhancing customer experiences. Brings dedication to continuous improvement, knowledge of workflow optimization and background with organizational enhancements. Looking to put knowledge and abilities to good use in leadership position focused on driving business success.
Overview
19
19
years of professional experience
Work History
Human Resources Specialist
International Paper
Carrollton, TX
03.2019 - 09.2019
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
Talent Acquisition Coordinator (HR)
FedEx Ground
Irving, TX
09.2015 - 12.2018
- Hired employees and initiated new hire paperwork process.
- Supported management in developing and implementing personnel policies and procedures.
- Explained all of human resources policies, procedures, laws, standards and regulations to each employee.
- Organized new employee orientation schedules for all new hires.
- Promptly corresponded with all applicants and coordinated and conducted interviews.
- Facilitated all new employee orientations to foster positive team attitude.
- Handled all immigration-related issues for each business unit.
- Represented organization at personnel-related hearings and investigations.
- Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Copied, logged and scanned supporting documentation.
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Responded to customer requests via telephone and email.
- Implemented marketing strategies which resulted in 12% growth of customer base.
Sr, Operations Administrator
FedEx Ground
Irving, TX
10.2012 - 09.2015
- Planned meetings and took detailed minutes.
- Screened and handled telephone communications.
- Scheduled appointments and updated calendars.
- Provided statistical and budget reports and greeted and provided general support to visitors.
- Supported senior managers and executives with daily clerical tasks, including weekly and daily reports.
- Collected and entered information into departmental databases.
- Recommended operational improvements based on tracking and analysis.
- Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
- Completed and mailed bills, contracts, policies, invoices and checks.
- Reviewed files, records and other documents to obtain information and respond to requests.
- Managed annual external audit.
Warehouse Associate
FedEx Ground
Irving, TX
09.2011 - 10.2012
- Ensured warehouse accessibility and safety for customer traffic.
- Worked safely around moving machinery.
- Operated box or straight trucks and cargo vans.
- Shipped material and performed boxing, packing, labeling and preparation of any related documents.
- Communicated at all organizational levels.
- Inspected products for defects and damages and examined ingoing and outgoing shipments.
- Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
- Confirmed accuracy, quality and quantity of materials received.
- Assembled orders and packed items for shipment in an accurate and timely manner, conveying orders to shipping personnel.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Coordinated with freight forwarders to expedite international shipments.
- Sorted cargo before loading and unloading.
- Reported all equipment failures and malfunctions to supervisor.
- Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations.
- Loaded and unloaded ship cargo.
- Estimated weights, heights and centers of balance to make precise placements.
- Redirected shipments en route in response to customer requests.
Property Manager
Jackson Property Company
Arlington, Texas
03.2000 - 08.2011
- Developed, reviewed and submitted property operating and capital budgets.
- Maintained constant balance of property petty cash account.
- Maintained original leases and renewals for management office.
- Completed final move-out walk-throughs for tenants.
- Introduced and monitored effective lease renewal programs.
- Carefully screened applicants for tenancy.
- Analyzed and evaluated monthly and quarterly financial statements.
- Verified that all customer complaints were handled promptly and appropriately.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Communicated effectively with owners, residents and on-site associates.
- Maintained sufficient number of units so that they were market-ready at all times.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
GED -
Mary Grimes Education Center
Carrollton, TX06.1994
Skills
- Maintenance knowledge Interviewing
- Budgeting Employee coaching
- Financial budgeting and reporting Records maintenance
- City and county regulations Training programs development
- Adaptable Audit preparation and reporting
- Complex problem solving Change management
- Affordable housing programs knowledge Recruitment/staffing
- Tenant and eviction laws Detail-oriented
- Balance, Budgeting, budgets, Change management, coaching, Detail-oriented, Financial, financial statements, human resources, market, office, personnel, policies, problem solving, Recruitment, reporting, Spanish, staffing, Training programs
- Termination Documentation
- In-Person and Telephone Interviewing
- Applicant Qualification
- Employee Hiring
- Networking and Partnership Development
- Employee Orientation
- Employment Data Tracking
- Leave of Absence Transitions
- Candidate Searching
- Equal Employment Opportunity (EEO)
- HR Support
- Orienting New Employees
- Open Enrollment
- Remote Conferencing and Communication
- Termination Processing
- Drug Testing
Timeline
Human Resources Specialist
International Paper
03.2019 - 09.2019
Talent Acquisition Coordinator (HR)
FedEx Ground
09.2015 - 12.2018
Sr, Operations Administrator
FedEx Ground
10.2012 - 09.2015
Warehouse Associate
FedEx Ground
09.2011 - 10.2012
Property Manager
Jackson Property Company
03.2000 - 08.2011
GED -
Mary Grimes Education Center
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