Rebecca Mayberry
Long Beach,CA
Summary
Proven ability in claim resolution and customer relationship management within the dental insurance sector. Expertise in CDC and RVS coding ensures accurate processing of claims and effective handling of customer inquiries.
Overview
26
26
years of professional experience
Work History
Dental Appeal Coordinator
United Food & Commercial Wrkrs
Cypress, California
03.1998 - 12.2021
- Resolved customer complaints in a timely manner on denial of dental claims. Set up denied claims for consultant to review for reconsideration. Heavy telephone with dental office and/or client. Customer service. knowledge of CDC, RVS codes
Claims Adjuster
Memorial IPA
Long Beach, CA
02.1996 - 02.1998
- Evaluated insurance claims for accuracy and compliance with company policies. Over fifteen years' experience in medical and dental processing. COB, PCP, CPT-4, ICD-9, HCPCS and HCFA regulations. Process medical claims, write overpayment to doctors or policyholders.
Education
Business Administration
City College of San Francisco
San Francisco, CA05-1976
Abraham Lincoln High
San Francisco, CA02-1973
Skills
- Claim resolution
- CDC coding
- RVS coding
- Medical claims processing
- Insurance evaluation
- Customer relationship management
Custom Section 1
Centinela Hospital Senior Claim Adjuster February 1988 to November 1995 Medical & Dental claims
Southwest Admin Senior Claim Adjuster August 1984 to February 1988
Confederation Life Senior Claim Reviewer May 1980 to June 1984
Timeline
Dental Appeal Coordinator
United Food & Commercial Wrkrs
03.1998 - 12.2021
Claims Adjuster
Memorial IPA
02.1996 - 02.1998
Business Administration
City College of San Francisco
Abraham Lincoln High