Rebecca McCullough
Etta,MS
Summary
Resourceful Unit Coordinator known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, medical record management, and staff scheduling. Excel in communication, teamwork, and adaptability, ensuring seamless operation within healthcare settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Express Care
Oxford, MS
05.2025 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Streamlined clinic workflow by assisting with administrative tasks such as appointment scheduling, insurance verification, and medical record management.
Unit Coordinator
North Mississippi Medical Center
Tupelo, MS
02.2024 - Current
- Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
- Scheduled appointments, tests, and procedures in alignment with healthcare provider recommendations and patient needs.
- Provided support and guidance to nursing staff on patient care issues.
- Maintained accurate records and documentation for all patients in the unit.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
- Able to use fax machine and multi line phone.
- Able to communicate to other providers, facilities, and across the hospital.
- Able to provide critical results to the doctors about patients.
Nursing Assistant
Baptist Memorial Hospital
New Albany, Mississippi
10.2023 - 02.2024
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Reported environmental risks or equipment malfunctions to supervisor.
- Help patients with daily activities of living
Education
GED -
Northeast Mississippi Community College
Booneville, MS05-2021
Skills
- Scheduling management
- Patient flow
- Resident care plan
- Charting
- Motivational skills
- Appointment scheduling
- Medical terminology
- Software knowledge
- HIPAA compliance
- Insurance Verification
- Collect co-payments
Personal Information
Certification
BLS certified
Timeline
Front Desk Associate
Express Care
05.2025 - Current
Unit Coordinator
North Mississippi Medical Center
02.2024 - Current
Nursing Assistant
Baptist Memorial Hospital
10.2023 - 02.2024
GED -
Northeast Mississippi Community College