Overview
Work History
Education
Skills
Certification
Languages
Customer Service Experience
Timeline
Generic

Rebecca M. Crowley

Houston,TX

Overview

22
22
years of professional experience
1
1
Certification

Work History

Elementary Teacher

Houston Independent School District
08.2023 - 10.2025
  • 2nd Grade Science of Reading Teacher responsible for providing high-quality, research-based reading instruction to second-grade students. Using the principles of the Science of Reading, the teacher designs and delivers explicit, systematic, and differentiated literacy lessons focused on phonemic awareness, phonics, fluency, vocabulary, and comprehension. I was dedicated to fostering a positive and engaging classroom environment that supports the academic, social, and emotional growth of all students.
  • Collaborated with colleagues to design interdisciplinary projects that promote critical thinking and creativity.

Case Manager Specialist

YMCA International-Bilingual Case Manager
01.2023 - 08.2023
  • Implementing appropriate treatment programs and coordinating the services provided to clients, including setting schedules, and arranging for access to necessary resources and transportation.
  • Maintaining accurate client records and recording events details regarding progress. Relaying essential information to staff and the families of clients, fully support the client and programs.

Third Grade Dual Language Teacher

Houston Independent School District-Katherine Smith Elementary
08.2021 - 09.2022
  • Taught third grade bilingual classes.
  • Followed the state curriculum when conducting instruction. Prepared the scholars for the STARR test. Developed lesson plans.

Goose Creek Consolidated School District
01.2020 - 01.2022
  • Teach second grade in the new Virtual Academy in the District. Follow the state curriculum for teaching second grade by way of virtual classes.

Department of Homeland Security TSA /TSO
01.2016 - 01.2021
  • Conduct screenings of passengers, baggage, and cargo to ensure compliance with Transportation Security Administration (TSA) regulations.
  • Operate airport security equipment including x-ray machines and hand wands at screening checkpoints.

Census Bureau Field Representative
01.2006 - 01.2016
  • Ensured respondents’ full understanding of US Census Surveys, addressing a diverse set of analytical and communication-related concerns via in-person and phone correspondence.
  • Managed all records of payroll and mileage for travel to various neighborhoods and communities.
  • Provided English to Spanish translations to enable efficient coordination with respondents and team leaders and discuss critical progress and deadlines.

Language Select Phone Interpreter
01.2012 - 01.2014
  • Translate phone calls from Spanish to English for a variety of clients.

Spanish Teacher

Ross S. Sterling High School
01.2004 - 01.2006
  • Developed lesson plans and implemented curriculum to expand students’ verbal and written knowledge of the Spanish language.
  • Conducted parent-teacher conferences to share comprehensive updates on specific successes and challenges.
  • Created activities that immersed students in Spanish culture and illustrated key grammar, conversational, and vocabulary concepts.

Assistant Manager

Arby’s
01.2004 - 01.2005
  • Managed all areas of operation during scheduled shifts and addressed recruitment needs.
  • Ensured ongoing compliance with all State Health Regulations and OSHA.
  • Developed Payroll, directed the process for employee training, supply order, cash handling transactions.

Education

Bachelor of Arts - Central American Studies

California State University Northridge
Northridge, California
01.2011

Associate’s degree - liberal arts

Chaffey College
Rancho Cucamonga, California
01.2002

Master of Arts - Educational Psychology

Houston Christian University
Houston, TX
12-2026

Skills

  • Curriculum development
  • Customized teaching strategies
  • Literacy assessment
  • Effective classroom management
  • Bilingual instruction
  • Active student participation
  • Cross-functional teamwork
  • Cultural competency

Certification

Enrolled in the A+ Texas Teachers Alternative Certification Program

Languages

Spanish
Native or Bilingual

Customer Service Experience

I took immense pride in ensuring a positive overall customer experience with all interactions with customers, clients, and the public I would meet. I took a customer-focused approach to trouble shoot, resolve problems, and ensured that the customer felt that they had been taken care of in a professional manner. I was responsible by managing customer expectations and delivering superior levels of service to everyone that I encountered.

Timeline

Elementary Teacher

Houston Independent School District
08.2023 - 10.2025

Case Manager Specialist

YMCA International-Bilingual Case Manager
01.2023 - 08.2023

Third Grade Dual Language Teacher

Houston Independent School District-Katherine Smith Elementary
08.2021 - 09.2022

Goose Creek Consolidated School District
01.2020 - 01.2022

Department of Homeland Security TSA /TSO
01.2016 - 01.2021

Language Select Phone Interpreter
01.2012 - 01.2014

Census Bureau Field Representative
01.2006 - 01.2016

Spanish Teacher

Ross S. Sterling High School
01.2004 - 01.2006

Assistant Manager

Arby’s
01.2004 - 01.2005

Associate’s degree - liberal arts

Chaffey College

Bachelor of Arts - Central American Studies

California State University Northridge

Master of Arts - Educational Psychology

Houston Christian University
Rebecca M. Crowley