Rebecca Merriweather
Mcintosh,MN
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
5
5
years of professional experience
Work History
Credit Union Teller
East Idaho Credit Union
03.2017 - 02.2018
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Monitored and reported suspicious activity in line with bank security policies.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Cross-sold credit cards, loans and other bank products.
Customer Service Representative
Sam's Club
09.2015 - 03.2017
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Paraprofessional
Cline Elementary School
08.2013 - 08.2015
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students on field trips for safety and proper behavior in public settings.
- Graded and provided feedback on assignments.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Helped teachers manage bus loading and unloading.
Education
High School Diploma -
John Penrose Secondary School
United Kingdom05.2000
Skills
- Approachable
- Pleasant and Personable
- Team Leadership
- Stress Tolerance
- Event Scheduling
- Product Promotion
- Transaction Error Identification
- Honest and Dependable
- Cash Handling
- Attention to Detail
- Cash handling and management
Timeline
Credit Union Teller
East Idaho Credit Union
03.2017 - 02.2018
Customer Service Representative
Sam's Club
09.2015 - 03.2017
Paraprofessional
Cline Elementary School
08.2013 - 08.2015
High School Diploma -
John Penrose Secondary School
Similar Profiles
Amanda JohnsonAmanda Johnson
Contact Center Representative at East Idaho Credit UnionContact Center Representative at East Idaho Credit Union
Kassidy BarnesKassidy Barnes
Marketing and Sales Specialist at Frontier Credit UnionMarketing and Sales Specialist at Frontier Credit Union
Andrea NunezAndrea Nunez
Member Service Specialist at Idaho Central Credit UnionMember Service Specialist at Idaho Central Credit Union
Donna SennDonna Senn
Sales Operations Business Support at DigiKey ElectronicsSales Operations Business Support at DigiKey Electronics
Calie MaruskaCalie Maruska
Paving Laborer at Knife River MaterialsPaving Laborer at Knife River Materials