Experienced professional in area of expertise with a proactive problem-solving approach. Recognized for adaptability, creativity, and a results-driven mindset. Committed to driving meaningful contributions and achieving organizational objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Custodial Site Supervisor
MERSMissouri Goodwill/ Contracts Division
07.2024 - Current
Instructed new staff on operational standards and practices.
Directed safety protocols and monitored workforce operations at job site.
Implemented best practices and safe operating procedures.
Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
Resolved issues among team members to keep employees on task.
Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
Administered disciplinary actions to workers violating safety regulations and company policies.
Improved team morale and productivity with regular feedback sessions and recognition of achievements.
Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
Provided onsite training to help develop employee skills.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Inspected equipment and tools used for safe operation.
Trained workers in proper methods, equipment operation and safety procedures.
Custodian
MERS Goodwill Industries/ Contract Division
08.2023 - 07.2024
Ensured a germ-free environment through regular disposal of waste.
Performed vacuuming, window cleaning, and dusting to maintain cleanliness and comfort in commercial buildings.
Ensured supply closet remained orderly for efficient tool access.
Ensured dispensers were consistently stocked for user convenience.
Promoted a safe environment through consistent sanitation of frequently touched surfaces.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Alerted management to damages and hazardous conditions for necessary action.
Facilitated event preparation and cleanup, enhancing the success of school activities.
Ensured welcoming atmosphere by diligently maintaining entrance spaces and walkways.
Partnered with maintenance team to address facility issues efficiently.
School Custodian
SSC
01.2020 - 07.2023
Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
Kept building spaces premises clean inside and outside.
Ensured a sanitary learning environment with scheduled disinfection of classrooms, restrooms, and common areas.
Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
Organized and replenished stock in various areas.
Moved furniture for cleaning and set up for special events.
Completed routine floor stripping, sealing, and finishing.
Utilized multiple cleaning machines to perform stripping, waxing, extracting, and top scrubbing on floors and carpets.
Production lead
Steak N Shake
03.2014 - 11.2019
Excelled in fast-paced, high-stress conditions.
Monitored and upheld quality benchmarks.
Engaged in customer interactions.
Helped customers with orders
Made food
Delivered food
Maintained a positive attitude
Ensured work area remained tidy and well-structured.
Production Worker
Steak N Shake
01.2005 - 04.2008
Worked in a high pressure environment
Maintained quality control
Communicated with customers
Helped customers with orders
Made food
Maintained a positive attitude
Ran Cash register
Customer Service Representative/Call Center
Valvoline Instant Oil Change
08.2004 - 12.2004
Greeted customers
Operated the cash register
Took Customer information and put it in the computer