Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Timeline
Hi, I’m

Rebecca Morgan

East Lansing,MI

Summary

Proven Direct Support Professional with a track record of enhancing the quality of life for individuals with disabilities at Central State Community Services. Skilled in crisis intervention and developing tailored care plans, demonstrating compassion and effective communication. Holds certifications in hospitality and safety, showcasing a blend of empathetic support and structured service excellence.

Overview

4
years of professional experience

Work History

Central State Community Services

Direct Support Professional
02.2020 - Current

Job overview

  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.

Education

Aquinas College
Grand Rapids, MI

Bachelor Of Arts from Social Sciences
12.1992

Skills

    Hotel Restaurant Training Program

    2024

    Servsafe Manager Certificate 2024

    American Hotel and Lodging Association

    Certified Guest Services Professional

    Certification

    Certified Hospitality Supervisor

    Servsafe Alcohol Server Certification

    2024

Affiliations

Sons of Norway

East Lansing Mi

Sonja Henning Lodge

Member

Certification

  • Hotel Restaurant Management

HTIM Program 2024

Servsafe Food Manager Certification 2024

Servsafe Alcohol Awareness 2024

American Hotel and Lodging Association Guest Services Specialist 2024

American Hotel and Lodging Association

Guest Services Management

Timeline

Direct Support Professional

Central State Community Services
02.2020 - Current

Aquinas College

Bachelor Of Arts from Social Sciences
Rebecca Morgan