Rebecca Muller
Overview
7
7
years of professional experience
Work History
Customer Service
Phantom Fireworks
07.2019
- Helped cashiers bag merchandise
- Helped stock floor
- Helped customers locate merchandise
- Helped carry merchandise to customers cars.
Returns Processor
Neiman Marcus
Pittston, PA
04.2023 - 05.2024
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
Security Officer
Allied Universal Security Services
Pittston, PA
10.2022 - 04.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Housekeeping
Best Western
08.2019 - 01.2020
- Cleaned rooms for next customer
- Ensured rooms are correctly stocked
- Helped customers that needed extra things for their room.
- Performed light housekeeping duties to maintain a clean and organized living space for clients.
- Exceeded brand cleanliness standards by consistently implementing best practices in housekeeping techniques and procedures.
Cashier
Kmart
08.2017 - 01.2019
- Stocked shelves
- Covered other departments
- Cashier
- Helped Customers locate items.
Education
High School diploma -
Port Jervis High School
06.2019
Culinary arts -
Orange County C-tech
06.2019
Skills
- Professional Customer Service
- Customer service and assistance
- Customer service and support
- Superb Customer Service
- Customer service experience
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Organization and Time Management
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Strong attention to safe food handling procedures
- Knife Skills
- Sanitation
- Warehouse Operations
- Order Processing
- Order Picking
- Fulfillment Processing
- Product picking
- Machine Operation
- Quality Control
- Press troubleshooting
- Machine Start-Up and Shut-Down
- Die Changes and Stop Sets
Timeline
Returns Processor
Neiman Marcus
04.2023 - 05.2024
Security Officer
Allied Universal Security Services
10.2022 - 04.2023
Housekeeping
Best Western
08.2019 - 01.2020
Customer Service
Phantom Fireworks
07.2019
Cashier
Kmart
08.2017 - 01.2019
High School diploma -
Port Jervis High School
Culinary arts -
Orange County C-tech