Rebecca Nelon

Cleaned, disinfected and mopped bathrooms and kitchen

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Created beautiful spaces by tidying up and fluffing furniture cushions.
• Developed strong relationships with clients through consistent high-quality service and friendly interactions.
• Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individuals needs.
• Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
• Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
• Completing 8-12 home cleanings per week.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
• Maintained high-quality service by adhering to company policies and standards in all member interactions.
• Verified customer identification and documentation for compliant transactions.
• Assisted members with account management, including updating personal information and setting up automated payments.
• Handled complaints with prompt, courteous service to uphold professional reputation.
• Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
• Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their wellbeing.

• Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
• Prepared food packaging boxes by folding and taping.
• Wrapped and packed perishable food in boxes based on quality and quantity.
• Collaborated with team members to streamline packing processes, resulting in increased productivity.
• Reduced product waste through careful handling of food items during the packing process.

• Conducted thorough quality checks on packed items, ensuring adherence to company standards and customer satisfaction.
• Assisted supervisors with coordinating daily tasks to meet production goals efficiently.
• Assisted in inventory management, ensuring accurate counts and proper storage of food products.
• Operated various packaging machines proficiently, minimizing downtime and maximizing output.
• Checked food goods for quality to remove unwanted items and pack fresh goods.

• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
• Wiped walls, decoration, and appliances.
• Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
• Streamlined cleaning processes with the use of efficient tools, techniques, and eco-friendly products.
• Collected payments and handled the accounting
• Boosted client retention rate with consistent delivery of high-quality cleaning services tailored to each household.
• Promoted business via social media to generate leads and maximize brand identity.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Designed promotional materials to increase brand awareness in local community.