Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Researcher
Concordia College
05.2024 - 07.2024
Responsible for all stages of the research process, including conducting extensive literature reviews, designing methodologies, analyzing data, and interpreting results.
Committed to writing grant proposals and IRB applications to secure funding and ethical clearance for research projects.
Conducted recruitment efforts to attract suitable research participants and ensured compliance with ethical guidelines and informed consent procedures
Performed data cleaning, merging, and analysis using SPSS, ensuring data integrity and accuracy in research findings.
Developed concise and impactful conference abstracts and posters to present research findings to the academic community.
Waitress
Windbag Saloon
03.2021 - 07.2023
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Answered customers' questions, recommended items, and recorded order information.
Resident Assistant
Concordia College
08.2022 - 04.2023
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Responded to room transfers, incident reports, and maintenance requests.
Fostered and developed relationships within the dorm hall.
Develop a positive living environment for residents.
Hostess/Expo
Windbag Saloon
01.2021 - 03.2021
Hostess:
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Answered customer questions about hours, seating, and menu information.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Expo:
Prepared the plates and ran the food
Communicated with the server on any customer requests
Communicated with the cooks behind the line on food orders
Made sure customers didn't need anything else once I delivered the food.
Education
Bachelor's - Psychology and English Writing
Concordia College
Moorhead, MN
08.2025
High School Diploma - undefined
Jefferson High School
Boulder, MT
05.2021
Skills
Customer Service
Student leadership
Time Management
Student Engagement
Critical Thinking
Working on a team
Motivating
Listening
Attention to Detail
Qualitative and Quantitative Research
Awards
Jefferson High School:
Family, Career, and Community Leaders of America (FCCLA): In 2020, placed in the top 3 for state and invited to attend the national convention in Washington DC. In 2021, placed in the top 3 for state and invited to attend the national convention in Nashville, TN.
Cross Country: In 2020, voted by teammates as "Most Valuable Player"
National Honors Society: In NHS for three years in High School and held the treasurer position senior year.
Concordia College:
Dean's list every semester attended school
Won "Best Witness" at Regionals for Mock Trial in Spring of 2023
Timeline
Researcher
Concordia College
05.2024 - 07.2024
Waitress
Rustica Eatery and Tavern
08.2023 - Current
Resident Assistant
Concordia College
08.2022 - 04.2023
Waitress
Windbag Saloon
03.2021 - 07.2023
Hostess/Expo
Windbag Saloon
01.2021 - 03.2021
Bachelor's - Psychology and English Writing
Concordia College
High School Diploma - undefined
Jefferson High School
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