Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

REBECCA NELSON

FARGO,ND

Summary

Overview

4
4
years of professional experience

Work History

Waitress

Rustica Eatery and Tavern
08.2023 - Current
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Researcher

Concordia College
05.2024 - 07.2024
  • Responsible for all stages of the research process, including conducting extensive literature reviews, designing methodologies, analyzing data, and interpreting results.
  • Committed to writing grant proposals and IRB applications to secure funding and ethical clearance for research projects.
  • Conducted recruitment efforts to attract suitable research participants and ensured compliance with ethical guidelines and informed consent procedures
  • Performed data cleaning, merging, and analysis using SPSS, ensuring data integrity and accuracy in research findings.
  • Developed concise and impactful conference abstracts and posters to present research findings to the academic community.

Waitress

Windbag Saloon
03.2021 - 07.2023
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.

Resident Assistant

Concordia College
08.2022 - 04.2023
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Fostered and developed relationships within the dorm hall.
  • Develop a positive living environment for residents.

Hostess/Expo

Windbag Saloon
01.2021 - 03.2021

Hostess:

  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.


Expo:

  • Prepared the plates and ran the food
  • Communicated with the server on any customer requests
  • Communicated with the cooks behind the line on food orders
  • Made sure customers didn't need anything else once I delivered the food.

Education

Bachelor's - Psychology and English Writing

Concordia College
Moorhead, MN
08.2025

High School Diploma - undefined

Jefferson High School
Boulder, MT
05.2021

Skills

  • Customer Service
  • Student leadership
  • Time Management
  • Student Engagement
  • Critical Thinking
  • Working on a team
  • Motivating
  • Listening
  • Attention to Detail
  • Qualitative and Quantitative Research

Awards

Jefferson High School:

  • Family, Career, and Community Leaders of America (FCCLA): In 2020, placed in the top 3 for state and invited to attend the national convention in Washington DC. In 2021, placed in the top 3 for state and invited to attend the national convention in Nashville, TN.
  • Cross Country: In 2020, voted by teammates as "Most Valuable Player"
  • National Honors Society: In NHS for three years in High School and held the treasurer position senior year.


Concordia College:

  • Dean's list every semester attended school
  • Won "Best Witness" at Regionals for Mock Trial in Spring of 2023

Timeline

Researcher

Concordia College
05.2024 - 07.2024

Waitress

Rustica Eatery and Tavern
08.2023 - Current

Resident Assistant

Concordia College
08.2022 - 04.2023

Waitress

Windbag Saloon
03.2021 - 07.2023

Hostess/Expo

Windbag Saloon
01.2021 - 03.2021

Bachelor's - Psychology and English Writing

Concordia College

High School Diploma - undefined

Jefferson High School
REBECCA NELSON