Rebecca Ngo
Atlanta,GA
Summary
Results-oriented professional with significant expertise in retail sales and warehouse operations. Proficient in product knowledge and effective sales strategies, leading to enhanced client satisfaction and optimized store presentation. Reliable for team support and client relationship building.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse & Sales Associate
Designer Shoe Warehouse, DSW
Atlanta, Georgia
09.2018 - Current
- Facilitated customer selection of footwear and accessories tailored to individual preferences.
- Educated customers on product features to enhance overall shopping experience.
- Maintained current knowledge of store merchandise and policies to assist customers effectively.
- Collaborated with sales team members to consistently achieve group targets.
- Worked with team members to improve service quality and meet sales goals.
- Organized merchandise and ensured cleanliness to maintain appealing store presentation.
- Monitored inventory levels and restocked shelves during shifts.
- Received product shipments and displayed items on retail shelves promptly upon delivery.
Education
Bachelor of Arts - Sociology
Georgia State University
Atlanta, GA12-2021
Skills
- Customer service
- Inventory management
- Product knowledge
- Client relationship management
- Team collaboration
- Inventory control procedures
- Order fulfillment
- Adaptable to changing technology and operational tools
- Proficient in Microsoft 365
Certification
Google/ Coursera- Project Management (Jan 2024)
Timeline
Warehouse & Sales Associate
Designer Shoe Warehouse, DSW
09.2018 - Current
Bachelor of Arts - Sociology
Georgia State University