Rebecca Nino
Seattle
Summary
Results-driven operations and office management professional with extensive leadership experience across diverse sectors. Focused on enhancing operational efficiency through effective training programs and process improvements, while successfully managing large teams and ensuring compliance with safety standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
West Coast Trial Lawyers
Seattle
03.2026 - Current
- Directed daily office operations and streamlined administrative workflow.
- Coordinated hiring, onboarding, and records management to support staff.
- Implemented process improvements and managed vendor relationships to enhance service delivery.
Assistant Director of Operations
SSC Services for Education – Texas A&M University
10.2023 - 02.2026
- Coordinated daily operations for campus facilities and services at Texas A&M University.
- Managed maintenance and custodial operations for efficient facility functionality across campus.
- Led onboarding, training, and workforce development for 560+ custodial and maintenance employees across 28 teams.
- Oversaw maintenance work order systems, ensuring prompt resolution of facility service requests.
- Conducted building inspections to identify maintenance needs, safety concerns, and compliance issues.
- Ensured OSHA compliance, workplace safety standards, and corrective action implementation.
- Collaborated with HR on recruitment, onboarding, and performance management to align staffing with operational needs.
- Developed leadership training programs for supervisors, custodial leads, and management staff.
Daycare Owner/Operator
Growing Angel's Childcare
03.2015 - 09.2022
- Oversaw business operations, staffing, budgeting, compliance, and enrollment to ensure smooth daily functioning.
- Created educational programs and fostered community relationships to enhance engagement and support for families.
- Managed daily operations of a licensed childcare facility.
- Developed and implemented age-appropriate educational programs.
- Supervised staff, ensuring compliance with state regulations.
Triage Nurse
ENT Clinic of Austin
Austin
08.2012 - 04.2014
- Assessed patient conditions to determine urgency of care at ENT Clinic.
- Executed patient triage, maintained documentation, coordinated care, and performed ICD-10 coding to support comprehensive patient management.
- Partnered with physicians to develop tailored treatment plans, enhancing patient-centered care.
- Streamlined patient flow to enhance clinic operations and minimize wait times.
Quality Assurance Manager
DCI Biologicals
02.2005 - 07.2011
- Developed and implemented quality assurance protocols for biological products, improving product reliability and safety.
- Directed quality systems and audits to ensure regulatory compliance and enhance staff training and continuous improvement initiatives.
- Conducted regular audits to ensure compliance with industry regulations.
- Trained team members on best practices in quality control procedures, fostering a culture of quality awareness and compliance.
Education
Business Plan Development -
Harvard University
01-2025
Business Care Development -
Harvard University
01-2025
Upper Secondary Education -
Skills
- Office Administration
- Facilities Management
- Maintenance Coordination
- Building Inspections
- Work Order Management
- Team Leadership
- Recruitment & Onboarding
- Staff Development
- OSHA & Safety Compliance
- Process Improvement
- Quality Assurance
- Operations Management
Certification
- Harvard Manage Mentor
- CPR Certification
- Basic First Aid Certification
- Driver's License
- Non-CDL Class C
Timeline
Office Manager
West Coast Trial Lawyers
03.2026 - Current
Assistant Director of Operations
SSC Services for Education – Texas A&M University
10.2023 - 02.2026
Daycare Owner/Operator
Growing Angel's Childcare
03.2015 - 09.2022
Triage Nurse
ENT Clinic of Austin
08.2012 - 04.2014
Quality Assurance Manager
DCI Biologicals
02.2005 - 07.2011
Business Plan Development -
Harvard University
Business Care Development -
Harvard University