Rebecca Oakley
Roxboro,NC
Summary
Multitasking professional skilled in file and database efficiency. A resourceful, adaptable employee with a background in creative problem solving, efficient organization, and fast paced work environments.
Overview
11
11
years of professional experience
Work History
Credentialing Coordinator
Person Family Medical Center
Roxboro, NC (Remote)
07.2021 - Current
- Maintained accurate files, records and credentialing documents in well-maintained databases.
- Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
- Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
- Enrolled providers and Medicaid, Medicare and private insurance plans.
- Communicated effectively with various parties each day using polished interpersonal and active listening skills.
- Received and evaluated applications to look for missing and inaccurate information.
Front Desk Associate
Regional Dermatology Of Durham
Durham, NC
02.2021 - 06.2021
- Maintained cleanliness and organization of front desk area.
- Engaged in fast-paced front desk operations and addressed patients' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Made appointments over phone, in person, and via email for patients.
- Ran reports to ensure patient and practice info was current and accurate
Administrative Assistant
MasTec
Roxboro, NC
08.2019 - 02.2021
- Establish and maintain an efficient filing system and organized work space
- Respond to incoming calls, emails, and company related correspondence in a timely manner
- Track paperwork and process new work orders and projects when received
- Assist coworkers with other projects as needed
- Monitor and adjust invoices to ensure accuracy or locate discrepancies
- Data entry into Oracle, Maximo, and Excel
Administrative Assistant
Duke Energy
Roxboro, NC
08.2016 - 01.2018
- Inventory management
- Responsible for running reports and entering data daily
- Created and maintained an efficient, accurate, and organized filing system
- Collaborated as a team on time-sensitive projects
Assistant Manager
AT&T
Roxboro, NC
08.2015 - 08.2016
- Ranked number 7 in Eastern Market Sales
- Set appointments, followed up on leads, and troubleshot problems
- Merchandising - inventory management, and displays/resets
- Opening and closing of store
- Handled money and made daily deposits
Warehouse Employee
Duke Energy
Roxboro, NC
04.2015 - 07.2015
- Relabeled all parts in plant warehouses and store rooms
- Collaborated with team on projects before the deadline exceeding daily goals
- Resolved any issues with missing parts and labels in a timely manner
Retail Associate
American Eagle
Durham, NC
07.2012 - 02.2014
- Responsible for following store opening and closing procedures
- Effectively made suggestions to consumers for additional items, increasing personal and department sales
- Assisted store manager as needed covering shifts for absent employees during rush times (e.g
- Black Friday)
- Prepared departments for upcoming sales, displays, shelves and racks with appropriate markdowns
- Handled purchases, returns, and complaint resolution in a timely manner to ensure customer satisfaction.
Education
No Degree - Marketing
University of North Carolina At Greensboro
Greensboro, NCHigh School Diploma -
Roxboro Community School
Roxboro, NC05.2013
Skills
- Report Analysis
- Data Collection
- Marketing
- Time Management
- Complex Problem-Solving
- Data Management
- Records Preparation
- Office Operations
- Adaptable to Changing Conditions
- Organizational Systems
Timeline
Credentialing Coordinator
Person Family Medical Center
07.2021 - Current
Front Desk Associate
Regional Dermatology Of Durham
02.2021 - 06.2021
Administrative Assistant
MasTec
08.2019 - 02.2021
Administrative Assistant
Duke Energy
08.2016 - 01.2018
Assistant Manager
AT&T
08.2015 - 08.2016
Warehouse Employee
Duke Energy
04.2015 - 07.2015
Retail Associate
American Eagle
07.2012 - 02.2014
No Degree - Marketing
University of North Carolina At Greensboro
High School Diploma -
Roxboro Community School