Open To Work
Rebecca Owens
Enhanced Services Inc
St Paul,MN
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Assistant Manager House Manager Residential Care Assistant Store ManagerDelivery DriverCustomer Service RepresentativeTrip Advisor
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
St Paul, MNMinneapolis, MNSouth Saint Paul, MNRoseville, MN
Open to relocation:
No
Summary
Dynamic assistant manager with extensive experience in team leadership and employee supervision. Skilled in financial management and streamlining communication to drive operational efficiency, ensuring high performance and customer satisfaction.
Work History
Assistant Manager House Manager Residential Care
- Supported team in developing operational strategies to enhance service delivery.
- Coordinated daily activities, ensuring adherence to company policies and procedures.
- Assisted in managing employee schedules and resource allocation for optimal productivity.
- Streamlined communication between departments to improve workflow efficiency.
- Developed training materials and facilitated onboarding for new staff members.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Assistant Store Manager
- Assisted in managing daily operations, ensuring optimal store performance and customer satisfaction.
- Coordinated inventory management processes, reducing stock discrepancies and improving organization.
- Trained and mentored new staff, enhancing team productivity and service quality.
- Implemented promotional displays, driving increased sales and customer engagement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Resolved customer inquiries effectively, fostering positive relationships and repeat business.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Delivery Driver
- Delivered packages efficiently to ensure timely customer satisfaction.
- Navigated optimal routes using GPS technology for reduced delivery times.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with customers regarding delivery status and updates.
- Delivered packages to customer doorsteps and business offices.
- Adapted quickly to changing schedules and priorities to meet customer demands.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
GED
Skills
Customer service
Money handling
Team leadership
Decision-making
Staff training and development
Staff management
Conflict resolution
Task delegation
Employee scheduling
Team building
Customer relationship management (CRM)
Retail operations management
Staff development
Financial management
Corporate social responsibility
Employee supervision
Timeline
Assistant Manager House Manager Residential Care
Enhanced Services Inc
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Assistant Store Manager
Holiday Stationstores
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Delivery Driver
Self-employeed
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Inverhills Community College
GED
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