Rebecca Payne
KFC
Frankfort,KY
1
Certification
28
years of professional experience
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Work History
Manager
27 Years 11 Months- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored team members to enhance performance and service quality.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Implemented promotional strategies that increased customer engagement and sales volume.
- Monitored staff performance and provided feedback to maintain high operational standards.
- Developed training programs focused on customer service excellence and operational procedures.
- Coordinated scheduling to optimize labor resources during peak hours for improved service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Education
No Degree
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Task delegation
Shift scheduling
Policy implementation
Schedule preparation
Budget control
Employee onboarding
Coaching and mentoring
Policy and procedure development
Inventory management
Certification
Servsafe
Timeline
Manager
KFC
06.1998 - 05.2026Read More
FCHS
No Degree
Read More