Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Pruitt

San Tan Valley,USA

Summary

I am a highly organized and detail-oriented individual, with a drive to exceed expectations. I have the ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage my skills and knowledge to contribute to team success.

Overview

30
30
years of professional experience

Work History

Surgery Scheduler

Banner Medical Group Cardiothoracic Surgery
06.2024 - Current
  • Educate patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handle urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Expertly manage planning, scheduling, and coordination of outpatient and inpatient procedures.
  • Maintain strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
  • Obtain pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Demonstrate adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
  • Resolve scheduling conflicts to maintain high-quality patient services.
  • Answer telephone calls to offer office information, answer questions, and direct calls to staff.
  • Act as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
  • Update patient records to reflect upcoming surgeries and medical histories.
  • Coordinate with facilities to set up surgeries for 2 Cardiothoracic Surgeons.
  • Answer phone calls and messages for 2-physician and 3 APP medical facility, scheduling appointments, and handling patient inquiries.
  • Obtain payments from patients prior to planned surgery.
  • Coordinate with Cardiac Perfusion group to arrange coverage when needed.

SURGERY COORDINATOR

Western Cardiothoracic Surgeons
12.2012 - 05.2024
  • Utilize strong communication skills to effectively collaborate with physicians and other healthcare professionals regarding patient care requirements.
  • Effectively coordinate and schedule surgical procedures for multiple surgeons, ensuring all necessary paperwork is complete in advance of surgery.
  • Demonstrate excellent organizational skills by managing patient records, medical histories, and insurance information accurately and efficiently.
  • Maintain compliance with HIPAA regulations while handling confidential patient data.
  • Complete the ordering of and tracking of lab results and imaging studies related to patient care.
  • Provide comprehensive pre-operative instructions to patients, ensuring they are well prepared prior to surgery.
  • Serve as point of contact between hospital administration and surgeons for scheduling purposes.
  • Complete pre-certification process with proper insurance for all surgeries.
  • Coordinate with anesthesia groups to schedule coverage.
  • Coordinate with perfusion group to schedule coverage when needed.
  • Coordinate with surgical assistants to schedule coverage when needed.
  • Arrange hospital admissions for patients.
  • Complete physician call schedule.

SURGERY COORDINATOR/MEDICAL ASSISTANT

Desert Orthopedic Specialists
01.2008 - 12.2012
  • Effectively coordinated and scheduled surgical procedures, ensuring all necessary paperwork was completed in advance.
  • Maintained compliance with HIPAA regulations while handling confidential patient data.
  • Developed positive relationships with patients and their families to ensure a smooth transition through the surgery process.
  • Assisted with tracking of lab results and imaging studies related to patient care.
  • Provided comprehensive pre-operative instructions to patients, ensuring they were well prepared prior to surgery.
  • Served as point of contact between hospital administration and surgeons for scheduling purposes.
  • Completed pre-certification process with proper insurance for all surgeries.
  • Coordinated with anesthesia group to schedule coverage.
  • Arranged hospital admissions for patients.
  • Assisted doctor and physicians assistant during clinic including: vitals, injections, cast removal.

SURGERY COORDINATOR

Arizona Otolaryngology Consultants
01.2002 - 01.2008
  • Effectively coordinated and scheduled surgical procedures for multiple surgeons, ensuring all necessary paperwork was completed in advance.
  • Utilized strong communication skills to effectively collaborate with physicians, nurses, and other healthcare professionals regarding patient care requirements.
  • Provided comprehensive pre-operative instructions to patients, ensuring they were well prepared prior to surgery.
  • Assisted with tracking of lab results and imaging studies related to patient care.
  • Demonstrated excellent organizational skills by managing patient records, medical histories, and insurance information accurately and efficiently.
  • Completed pre-certification process with proper insurance for all surgeries.

FRONT OFFICE DENTAL ASSISTANT

Thunderbird Dental Group
01.1998 - 01.2002
  • Managed front desk operations such as scheduling appointments, verifying insurance coverage, and collecting payments.
  • Communicated with clinical coordinator to discuss and determine patient care and treatment.
  • Collaborated with clinical coordinator on schedule and follow-up of patient care and treatment.
  • Liaised between patients and dentist to explain and support treatment plan.

BACK OFFICE MEDICAL ASSISTANT

Dr. Victor O. Bonilla, MD
01.1996 - 01.1998
  • Assisted in the preparation of exam rooms by stocking supplies, sterilizing instruments, and setting up equipment for examinations.
  • Provided administrative support to medical staff and patients, including scheduling appointments, filing documents, and managing patient records.
  • Demonstrated strong organizational skills to manage multiple tasks simultaneously while meeting deadlines.
  • Responded promptly to requests for assistance from physicians or other clinical personnel in a professional manner.
  • Documented medical data in patient charts, facilitating accurate records.
  • Cleaned treatment rooms and medical instruments, complying with infection control standards.
  • Supported physicians in examinations, procedures, and diagnostic tests.
  • Performed patient intake and assisted in patient care procedures.
  • Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
  • Authorized drug refills and provided prescription information to pharmacies.
  • Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing.

Education

Medical Assistant Certificate -

Apollo College

Skills

  • Current Medical Assistant Certification
  • Office Workflow Support
  • Direct Patient Care
  • Pre-Authorization Management
  • Testing Coordination
  • Schedule Coordination
  • Prescription Refills
  • Reviewing Medical Histories
  • Patient History Collection
  • Educating Patients
  • Exceptional Attention to Detail
  • Medical Coding
  • Organization and Time Management

Timeline

Surgery Scheduler

Banner Medical Group Cardiothoracic Surgery
06.2024 - Current

SURGERY COORDINATOR

Western Cardiothoracic Surgeons
12.2012 - 05.2024

SURGERY COORDINATOR/MEDICAL ASSISTANT

Desert Orthopedic Specialists
01.2008 - 12.2012

SURGERY COORDINATOR

Arizona Otolaryngology Consultants
01.2002 - 01.2008

FRONT OFFICE DENTAL ASSISTANT

Thunderbird Dental Group
01.1998 - 01.2002

BACK OFFICE MEDICAL ASSISTANT

Dr. Victor O. Bonilla, MD
01.1996 - 01.1998

Medical Assistant Certificate -

Apollo College

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