Rebecca Ramirez
West Valley City
Summary
Dynamic retail management professional with extensive experience at Harmons Grocery Store, excelling in inventory management and customer service. Proven track record in optimizing supply chain processes and enhancing team performance. Skilled in data analysis and effective communication, driving profitability while ensuring compliance with health standards.
Overview
20
20
years of professional experience
Work History
Produce Manager
Harmons Grocery Store
04.2024 - Current
- Conducted regular inventory audits to address discrepancies and reduce shrinkage from theft or spoilage.
- Oversaw budgeting for produce department, maximizing profitability while maintaining quality standards.
- Trained and supervised produce staff, ensuring optimal performance and adherence to policies.
- Assisted in managing inventory levels to guarantee product availability.
- Collaborated with staff to enhance efficiency in daily production operations.
- Supported team in upholding safety standards and compliance procedures.
- Acquired knowledge of operational processes, contributing to improved workflow execution.
Assistant Produce Buyer
Harmons Grocery Store
05.2021 - 04.2024
- Analyzed market trends to forecast produce needs and optimize purchasing strategies.
- Collaborated with suppliers to negotiate pricing and secure high-quality products.
- Monitored inventory levels to ensure timely procurement and minimize waste.
- Conducted quality assessments of incoming produce for compliance with established standards.
- Reviewed bids and contracts to ensure accurate order placements.
- Evaluated supplier performance to maintain quality standards and delivery schedules.
- Developed strong vendor relationships to enhance overall supply chain efficiency.
- Implemented data-driven decision-making processes to maximize gross margin potential across produce categories.
Assistant Grocery Manager
Harmons Grocery Store
08.2019 - 05.2021
- Ensured optimal stock levels through effective inventory management, minimizing waste.
- Coordinated staff training sessions to enhance product knowledge and customer service skills.
- Implemented scheduling strategies, improving team efficiency during peak hours.
- Monitored sales performance and adjusted merchandising displays to increase customer engagement.
- Provided exceptional customer service, assisting customers in locating desired products.
- Promoted a positive work atmosphere while adhering to company policies and procedures.
- Delegated tasks to grocery staff, clearly communicating deadlines for completion.
- Opened and closed location, monitoring shift changes to maintain operational success.
Dairy Manager
Harmons Grocery Store
02.2019 - 08.2019
- Optimized inventory control processes, enhancing resource allocation and minimizing waste.
- Analyzed sales data to identify trends, leading to informed adjustments in product assortment.
- Conducted regular performance evaluations of team members, delivering constructive feedback for improvement.
- Ensured accurate pricing on department signage, verifying sale items for correctness.
Frozen Food Manager
Harmons Grocery Store
11.2018 - 02.2019
- Oversaw inventory management for frozen food products, ensuring adherence to safety standards.
- Streamlined supply chain processes to improve product availability and reduce waste.
- Conducted regular quality inspections to uphold high standards for frozen food items.
- Trained and mentored staff on best practices for product handling and storage techniques.
Warehouse Worker
Harmons Grocery Store
01.2018 - 11.2018
- Optimized inventory management by ensuring accurate stock levels and prompt replenishment.
- Trained new employees in safety protocols, enhancing team performance and operational efficiency.
- Collaborated with shipping teams to streamline order fulfillment processes effectively.
- Conducted regular equipment inspections, identifying maintenance needs proactively.
- Implemented storage best practices, improving accessibility and reducing retrieval times.
- Loaded, unloaded, and transported materials seamlessly within warehouse and production areas.
- Maintained cleanliness by enforcing housekeeping guidelines for storage zones and equipment areas.
- Maximized storage capacity using vertical stacking techniques for inventory organization.
Grocery Stocker
Harmons Grocery Store
11.2014 - 01.2018
- Organized and stocked shelves to enhance product visibility and accessibility.
- Monitored inventory levels to ensure timely restocking of essential products.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Trained new staff on proper stocking techniques and inventory management practices.
Claims Analyst
Principal Financial Services
07.2005 - 09.2016
- Analyzed complex claims to ensure policy and regulatory compliance.
- Reviewed claim submissions for accuracy and completeness.
- Collaborated with cross-functional teams to resolve discrepancies in evaluations.
- Developed training materials to improve staff understanding of procedures.
- Maintained compliance with industry regulations while managing sensitive client information.
- Demonstrated high accuracy and attention to detail in claim documentation reviews.
- Resolved complex claims issues promptly, enhancing customer satisfaction.
- Identified coverage limitations through thorough examinations of claims documentation.
Education
Benjamin Franklin Academy
Provo, UTSkills
- Customer service and support
- Retail management
- Inventory management
- Merchandising strategies
- Supply chain coordination
- Purchasing and planning
- Health standards compliance
- Problem-solving skills
- Multitasking abilities
- Computer proficiency
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Microsoft Office expertise
Timeline
Produce Manager
Harmons Grocery Store
04.2024 - Current
Assistant Produce Buyer
Harmons Grocery Store
05.2021 - 04.2024
Assistant Grocery Manager
Harmons Grocery Store
08.2019 - 05.2021
Dairy Manager
Harmons Grocery Store
02.2019 - 08.2019
Frozen Food Manager
Harmons Grocery Store
11.2018 - 02.2019
Warehouse Worker
Harmons Grocery Store
01.2018 - 11.2018
Grocery Stocker
Harmons Grocery Store
11.2014 - 01.2018
Claims Analyst
Principal Financial Services
07.2005 - 09.2016
Benjamin Franklin Academy
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