Anthony Lavallee
Goodyear,AZ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Assist Produce Manager
Frys
Goodyear, AZ
07.2020 - 09.2021
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Coached and mentored new team members.
- Planned attractive produce displays, using color and texture to enhance.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
Cashier
Best Buy
Sarasota, FL
10.2016 - 03.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Courtesy Clerk
Sprouts
Avondale, AZ
08.2015 - 08.2016
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than few hundred of shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Conducted one-on-one training with 5 new employees to teach various store procedures.
Education
Some College (No Degree) - Computer Science
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZGED -
Maricopa Community Colleges - Rio Salado Community College
Avondale, AZ06.2014
Skills
- Decision Making
- Verbal and Written Communication
- Originality and Creativity
- Financial Statement Review
- Multitasking and Prioritization
- Editing and Proofreading
- Attention to Detail
- Customer Service Support
- Time Management
- Technical Troubleshooting
Hobbies
I enjoy anything to do with technology. I spend most of my time gaming and practicing coding.
Timeline
Assist Produce Manager
Frys
07.2020 - 09.2021
Cashier
Best Buy
10.2016 - 03.2017
Courtesy Clerk
Sprouts
08.2015 - 08.2016
Some College (No Degree) - Computer Science
Maricopa Community Colleges - Estrella Mountain Community College
GED -
Maricopa Community Colleges - Rio Salado Community College