Rebecca Morlet
Garland,TX
Summary
Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Personal Shopper
Walmart
Garland, Texas
08.2025 - 02.2026
- Ensured a positive shopping experience through attentive service and support.
- Provided attentive customer service to enhance shopping experience and ensure satisfaction.
- Managed shopping lists to collect all requested items accurately and on time.
- Executed customer pickup orders and shopping orders for customers within local area.
- Utilized Walmart's online shopping platform for order processing and tracking.
- Handled groceries to ensure quality during bagging carefully to maintain product quality, separating fragile items and preserving freshness of perishable foods.
Emergent Bilingual Intervetion Aide
GISD
Garland , TX
01.2025 - 08.2025
- Assisted teachers with classroom setup and supervised students to enhance classroom management.
- Organized educational materials and resources to facilitate effective lesson delivery.
- Executed hands-on service tasks in assigned areas to support achievement of educational goals.
Front Desk Agent
Sonesta
Fort Worth, Texas
03.2020 - 11.2024
- Greeted guests warmly upon arrival, creating a welcoming atmosphere and enhancing their experience.
- Resolved customer complaints promptly and courteously.
- Verified accuracy of room rates and other charges during check-in process.
- Processed payments accurately and efficiently.
- Managed reservations in hotel management software to ensure accurate booking and guest satisfaction.
- Answered telephones and greeted visitors, providing assistance and directing inquiries to appropriate staff.
- Provided excellent customer service while upholding company policies.
Escrow Assistant
Old Republic Title
Garland , TX
08.2020 - 02.2022
- Oversaw receipt and disbursement of funds for transactions, ensuring compliance with legal and financial standards.
- Facilitated communication among buyers, sellers, and agents during escrow process to ensure smooth transaction flow.
- Conducted preliminary title searches to verify property ownership details.
- Ordered demands, HOA statements, evidence of insurance and other required documents.
- Addressed inquiries from clients and stakeholders, enhancing customer satisfaction and trust in services provided.
Receptionist
Old Republic Title
Garland, Tx
06.2020 - 08.2020
- Greeted and assisted clients with inquiries and document requests, ensuring a welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments, facilitating timely responses.
- Managed phone calls, efficiently directing them to appropriate personnel and departments to streamline communication.
- Ensured timely scheduling and confirmation of appointments to maintain office efficiency.
- Welcomed visitors and offered assistance with their inquiries at front desk.
- Supported staff with administrative tasks, enhancing overall office operations.
- Coordinated office supplies inventory and placed orders.
- Handled confidential information with discretion while maintaining client privacy standards.
Cafe Associate
Sam's Club
06.2019 - 06.2020
- Delivered exceptional customer service in a fast-paced cafe environment, supporting repeat business.
- Assisted members with product inquiries, enhancing customer satisfaction and loyalty.
- Handled cash and credit payments accurately
- Managed inventory and stocking to ensure product availability and optimal presentation.
- Ensured store environment was clean and welcoming
- Set up kitchen and organized food supplies for following day
Cashier
Lowes
Gun Barrel City, TX
07.2018 - 03.2019
- Handled cash, credit, and return transactions, maintaining accuracy and customer trust.
- Processed transactions using point-of-sale systems, ensuring quick and accurate service.
- Managed inventory levels and restocked shelves based on sales trends.
- Maintained cleanliness throughout store, enhancing customer experience.
Cashier
Walmart
Richardson, TX
02.2014 - 04.2015
- Processed cash, credit, and return transactions with precision to ensure accurate financial records.
- Delivered friendly and prompt service to foster positive customer interactions.
- Ensured clean and organized checkout areas to facilitate smooth customer transactions.
Department Associate
Kohl's
Garland, TX
03.2011 - 05.2012
- Resolved customer inquiries and issues efficiently, enhancing overall customer satisfaction.
- Coordinated promotional events by setting up displays and actively engaging customers to boost event participation.
- Monitored compliance with company policies on security systems, safety standards, and loss prevention measures to maintain operational integrity.
- Assisted as backup cashier during peak hours to ensure smooth operations.
Office Representative
Home Health Care
Dallas, TX
11.2010 - 01.2011
- Answered and transferred incoming calls to facilitate effective communication and service delivery
- Managed copying, faxing, and filing to ensure documentation was organized and accessible
- Maintained basic inventory to support office operations and ensure availability of essential supplies
Clerk
Quik Trip
Garland, TX
12.2009 - 11.2010
- Processed customer transactions at service counter, ensuring accuracy and customer satisfaction.
- Assisted customers with inquiries and complaints, fostering a positive customer experience.
- Trained new clerks on company policies, procedures, and customer service best practices.
- Stocked shelves and organized merchandise, improving product accessibility and presentation.
Women's Dept Lead
DD's Discount
Garland, TX
12.2008 - 11.2009
- Supervised daily operations of women's department, ensuring efficient workflow and customer satisfaction.
- Collaborated with management on promotional strategies, enhancing department visibility and customer engagement.
- Assisted customers by providing personalized service, resolving inquiries to improve overall shopping experience.
Head Waitress
Eastern Hills Country Club
Garland, TX
07.2008 - 12.2008
- Supervised dining room operations, enhancing guest satisfaction and service quality.
- Coordinated table assignments to maximize seating efficiency and improve service delivery.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Assisted in planning special events, facilitating smooth service execution and guest enjoyment.
Education
GED -
Commerce Education
Dallas, TX07-2015
Skills
- Order fulfillment
- Order management
- Inventory management
- Customer engagement
- Customer feedback
- Shopping list management
- Attention to detail
- Time management
- Effective customer interaction
- Customer empathy
References
References are available on request.
Timeline
Personal Shopper
Walmart
08.2025 - 02.2026
Emergent Bilingual Intervetion Aide
GISD
01.2025 - 08.2025
Escrow Assistant
Old Republic Title
08.2020 - 02.2022
Receptionist
Old Republic Title
06.2020 - 08.2020
Front Desk Agent
Sonesta
03.2020 - 11.2024
Cafe Associate
Sam's Club
06.2019 - 06.2020
Cashier
Lowes
07.2018 - 03.2019
Cashier
Walmart
02.2014 - 04.2015
Department Associate
Kohl's
03.2011 - 05.2012
Office Representative
Home Health Care
11.2010 - 01.2011
Clerk
Quik Trip
12.2009 - 11.2010
Women's Dept Lead
DD's Discount
12.2008 - 11.2009
Head Waitress
Eastern Hills Country Club
07.2008 - 12.2008
GED -
Commerce Education