Jeffrey Cantu
Warwick
Summary
Dedicated security professional with experience at Legacy Housing, excelling in facility security and emergency response. Proven ability to enhance safety through effective crowd control and vigilant patrolling techniques. Recognized for exceptional situational awareness and a commitment to customer satisfaction, ensuring a secure environment for all.
Personable and vigilant professional with strong sense of responsibility and integrity. Possesses foundational knowledge in safety protocols and emergency response procedures, along with proficient observational and communication skills. Dedicated to maintaining secure environment and ensuring safety of all individuals.
Offering strong sense of responsibility and reliability, paired with ability to quickly learn and adapt in security environments. Brings understanding of importance of safety protocols and proficiency in effective communication and situational awareness. Ready to use and develop observational and problem-solving skills in Desired Position role.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Uber
02.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Unarmed Security Guard
Legacy Housing
07.2024 - 03.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Shift Leader
Long John Silvers A&W
06.2024 - 03.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
GED -
Virginia Western Community College
Roanoke, VA02.2007
Skills
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Report writing
- Report preparation
- Emergency response
Additional Information
References:
1. Michael Romero - General Manager at long john silvers - 1-682-559-6530
2. Bridget Dennett - Shift leader at long John silvers - 1-817-717-0093
3. Mason Brizendone - crew member at long John silvers - 1-682-552-2857
Timeline
Unarmed Security Guard
Legacy Housing
07.2024 - 03.2025
Shift Leader
Long John Silvers A&W
06.2024 - 03.2025
Delivery Driver
Uber
02.2021 - Current
GED -
Virginia Western Community College