Rebecca Richards
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven.
Hardworking Package Handler with more than 16+ years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
23
23
years of professional experience
Work History
Package Handler
UPS
09.2007 - Current
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Phone Operator
O Currance
09.2006 - 09.2007
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered average of [Number] calls per day and directed to appropriate departments and personnel.
- Processed customer payments for timely, accurate order fulfillment.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
Cashier
Home Depot
06.2005 - 09.2006
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
School Crossing Guard
West Jordan Police
01.2001 - 06.2005
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
- Withstood adverse environmental conditions.
Education
GED -
Salt Lake Community College
Salt Lake City, UT02.2001
No Degree -
West Jordan High School
West Jordan, UT03.1997
Skills
- Work Assignments
- Conveyor Systems
- Fragile Item Handling
- Product Sealing
- Package Loading
- Jam Clearing
Timeline
Package Handler
UPS
09.2007 - Current
Phone Operator
O Currance
09.2006 - 09.2007
Cashier
Home Depot
06.2005 - 09.2006
School Crossing Guard
West Jordan Police
01.2001 - 06.2005
GED -
Salt Lake Community College
No Degree -
West Jordan High School
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