Rebecca Richards
Newville,PA
Summary
Organized and motivated employee eager to apply time management, organizational, and interpersonal skills in various environments. Seeking entry-level opportunities in cyber security to expand skills while facilitating company growth and personal developement.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Chartwells Schools Dining Services
Newville, PA
10.2023 - Current
- Completed a variety of duties to safely prep, cook and serve breakfast and lunch to approximately 300 middle school children and faculty.
- Set up, restocked and cleaned dining areas.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Customer Care Representative
Concentrix
Newvi, PA
11.2021 - 06.2022
- Maintained high satisfaction score by consistently resolving first-call issues.
- Assisted members with placing over the counter orders
- Provided top tier support to customers while displaying empathy and resolving customer issues.
Medical Assistant
Internal Medicine
Camp Hill, PA
06.2017 - 02.2018
- Medical terminology
- Electronic medical record keeping
- Phlebotomy
- Administered injections, medications and treatments as directed by the physician.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
Education
Certified Medical Assistant - Medical Assisting
Brightwood Career Institute - Harrisburg
Harrisburg, PA06-2017
Bachelor of Science - Cyber Security
Grantham University
Lenexa, KSSkills
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking
- Quick Learner
- Interpersonal Skills
- Cross-Functional Teamwork
Affiliations
- Mom of 4 that is always seeking new experiences for my family and I to learn and enjoy together.
Timeline
Food Service Worker
Chartwells Schools Dining Services
10.2023 - Current
Customer Care Representative
Concentrix
11.2021 - 06.2022
Medical Assistant
Internal Medicine
06.2017 - 02.2018
Certified Medical Assistant - Medical Assisting
Brightwood Career Institute - Harrisburg
Bachelor of Science - Cyber Security
Grantham University
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