Rebecca Richburg
Birmingham,AL
Summary
Dynamic manager with excellent people skills and proven expertise in volunteer supervision at New Direction Ministry, an outreach of Briarwood Presbyterian Church. Skilled in enhancing operational efficiency and fostering team collaboration, I excel in conflict resolution and decision-making, ensuring a positive customer experience while maintaining compliance with safety regulations. Committed to driving success through effective coaching and mentoring.
Overview
10
10
years of professional experience
Work History
Manager of New Direction Ministry Thrift Store
Briarwood Presbyterian Church, Pca
Fairfield, AL
04.2013 - 07.2018
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised volunteers
- Ensured compliance with safety regulations and company policies.
Front Desk Assistant
YMCA Of Greater Birmingham
Birmingham, AL
06.2008 - 03.2013
- Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
- Verified identification and credit card information of guests prior to check-in.
- Maintained accurate records of guest accounts using computerized systems.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
- Greeted customers upon arrival and provided appropriate information regarding services.
- Performed data entry tasks into computerized systems accurately and efficiently.
- Assisted guests with check-in procedures, including taking payments for various classes and services.
Education
Bachelor of Arts - Bible, With An Emphasis in Missions
Washington Bible College
Lanham, MD05-1983
Skills
- Inventory management
- Cash handling
- Volunteer supervision
- Customer service
- Staff training
- Conflict resolution
- Team building
- Supply restocking
- Operational efficiency
- Time management
- Complex Problem-solving
- Task delegation
- Decision-making
- Budget control
- Relationship building
- Clear communication
- Coaching and mentoring
- Team leadership
Affiliations
- From an early age I have had a burden to minister to children, pointing them to the Lord. By God's grace I have raised 4 of my own (who are now functioning adults, and making me proud), and have taught Mothers Day Out in a church setting for several years. Children are truly our future, and it is up to us, (who once have been children and now have valuable life experience) to lead and guide the future generations. I am now blessed with grandchildren, and it is a delight to see the next generation growing into future world changers. In addition to this I enjoy nature, and am a very amateur gardener who finds great delight in simply watching things grow. I also enjoy other hobbies such as crafting, and creating things I find to be both beautiful and whimsical.
Timeline
Manager of New Direction Ministry Thrift Store
Briarwood Presbyterian Church, Pca
04.2013 - 07.2018
Front Desk Assistant
YMCA Of Greater Birmingham
06.2008 - 03.2013
Bachelor of Arts - Bible, With An Emphasis in Missions
Washington Bible College
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