Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Rebecca Rowell

Spokane Valley,United States

Summary

I am highly motivated with a desire to take on new challenges, I've got a strong worth ethic, adaptability and exceptional interpersonal skills. I'm adept at working effectively and quickly mastering new skills. I have excellent customer service, multitasking and time management abilities, I will be devoted to giving every client a positive and memorable experience. I am organized and motivated, eager to apply time management and organizational skills to any task.

Overview

6
6
years of professional experience

Work History

Paralegal

Moulton Law Office, P.S.
SPOKANE, WA
04.2024 - Current
  • Conferred with clients and other involved parties to gather and track case information.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Conducted detailed client intakes and entered information into company database.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Edited and proofread legal documents to verify accuracy.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Collaborated with attorneys to develop strategies for each case.

Sales Associate

Big 5 Sporting Goods
Spokane Valley, WA
12.2022 - 04.2024
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Massage Therapist

Self-employed
Liberty Lake , WA
12.2019 - 11.2022
  • Performed quality, therapeutic bodywork to meet clients' needs.
  • Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
  • Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
  • Safeguarded client experience, maintaining confidentiality and upholding commitment to safety.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Protected workplace culture by building relationships with team members, respecting diversity and supporting goals.

Education

Certification - Paralegal Studies

Rasmussen College - Topeka
Topeka, KS
01.2024

Associates of Arts

North Idaho College
Coeur D'alene, ID
05.2018

Certification - Massage Therapy

American Institute of Clinical Massage
Post Falls, ID
11.2011

Skills

  • Teamwork and Collaboration
  • Policy and Procedure Adherence
  • Dispute Mediation
  • Verbal and Written Communication
  • Problem-Solving
  • Time Management
  • Reliable and Punctual
  • Listening Skills
  • Reading Comprehension Skills
  • Team Player Mentality
  • Microsoft Office

Timeline

Paralegal

Moulton Law Office, P.S.
04.2024 - Current

Sales Associate

Big 5 Sporting Goods
12.2022 - 04.2024

Massage Therapist

Self-employed
12.2019 - 11.2022

Certification - Paralegal Studies

Rasmussen College - Topeka

Associates of Arts

North Idaho College

Certification - Massage Therapy

American Institute of Clinical Massage

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Rebecca Rowell