Rebecca Roylance

Optimized processes within the HR Shared Services team amidst new software implementation.

• Performing data cleansing and comparisons to ensure the accuracy of migrated data.
• Assisting with weekly and bi-weekly payroll processing to maintain smooth operations.
• Creating and maintaining organized company documents to enhance operational clarity and efficiency.

• Handled complex client interactions, addressing escalated concerns and declined payments with professionalism.
• Oversaw team performance ensuring operational efficiency and meeting employee needs.
• Tracked and adjusted inventory levels to ensure supply efficiency.

• Created enjoyable experiences through personalized facial treatments adjusted to specific client preferences.
• Adhered to cleanliness standards, ensuring client wellbeing.
• Delivered professional advice on skincare resulting in observable, long-term benefits for clients.

• Organized appointment schedules while managing payment transactions efficiently.
• Streamlined client record management through systematic document filing.
• Utilized retail and marketing expertise to select products that addressed client's home wellness needs.