Rebecca S. Crockett
Portland,OR
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
18
18
years of professional experience
Work History
Office Specialist
Oregon Center for Career Development in Childhood Care and Education
05.2022 - Current
- Expedites efficient data entry of educational training and provider career development documentation within the ORO Staff Application.
- Generates daily reports for completed Learning with OCCD courses taken by early childcare providers, as well as, entering and verifying courses into the ORO Calendar.
- Creates new enrollments for providers within the ORO Calendar, in addition to verifying possible duplicate accounts in collaboration with ORO admin staff.
- Contributes to positive company culture by assisting coworkers, promoting a dynamic space for teamwork and collaboration.
- Ensures provider satisfaction by promptly addressing inquiries via ORO helpdesk email.
Office Specialist
Oregon Health Authority - Public Health Division
07.2016 - 11.2018
- Assisted in confidential application processing to maintain patient privacy and compliance within OHA and legislative policies.
- Ensured accuracy within patient files through the program database, and reported anomalies in patient records to relevant personnel for prompt resolution.
- Communicated with patients by phone or mail on fee processing, discrepancies, and ways to accurately complete the application process.
Supervisor
United States Navy
05.2008 - 05.2012
- Supervised 20 employees on job responsibilities involving critical maintenance, workplace safety, job confidentiality, and attendance.
- Enhanced customer support through effective coordination during time-sensitive maintenance.
- Coordinated training presentations for junior personnel on topics such as mentorship, health and safety, as well as cultural training focused on language basics, customs, etiquette, and taboo avoidance before entering port destinations.
Education
Bachelor of Science - Sociology
Portland State University
Portland, Oregon, OR06.2016
Skills
- Time management expertise
- Data analysis proficiency
- Problem-solving capacity
- Dedicated team player
Timeline
Office Specialist
Oregon Center for Career Development in Childhood Care and Education
05.2022 - Current
Office Specialist
Oregon Health Authority - Public Health Division
07.2016 - 11.2018
Supervisor
United States Navy
05.2008 - 05.2012
Bachelor of Science - Sociology
Portland State University