Rebecca Silcox
Experienced property management and office operations professional with strengths in customer service, dispatching, facilities management, and attention to detail. Managed rental properties, storage facilities, schedules, accounts receivable, and daily office needs with accuracy.
Work History
Broker
3 Years 6 MonthsBuilt loads, set up appointments, tracked trucks to make sure they arrived at their destination on time, dispatched loads, answered phones, collected PODs and made sure they were in the system, and any other office needs that needed to be met.
Property Manager
4 YearsProcessed multiple payments of varying amounts, ensuring accuracy and timely transactions.
Responded to questions regarding tenant accounts and escalated calls when needed.
Handled any problems that arose with tenants and customers.
Scheduled and/or rescheduled work orders for rental properties.
Sent out invoices for all 5 storage facilities.
Collected rental income for delinquent tenants for both our storage facilities and rental properties.
Managed 5 storage facilities and 92 rental properties.
Supervised the receptionist and the maintenance personnel.
Leased out properties to potential tenants.
Responsible for background checks and inspections of properties both storage and rental properties.
Responsible for all daily deposits.
Helped customers and tenants and answered phones if needed.
Oversaw the daily operations of the office.
Education
High School Diploma
Skills
Certification
5 Hours of Credit for SSA CSSM Program (online courses) SSA CSSM Program issued March 2017 - does not expire