Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
MedStar Shah Medical Group
White Plains, MD
05.2023 - Current
Assisted physicians in patient care, including taking vital signs, obtaining patient histories and preparing for examinations.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs, and restocked exam rooms as required.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Scheduled appointments for patients via phone and in person.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Server
Texas Roadhouse
La Plata, MD
06.2022 - 04.2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Olive Garden
Waldorf, MD
03.2021 - 05.2022
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Maintained records of transactions made during shift as required by law or company policy.
Counter Help
Rasing Canes Chicken Fingers
Tucson, AZ
05.2020 - 01.2021
Greeted customers and provided excellent customer service.
Assisted in stocking shelves, rotating product, and maintaining store cleanliness.
Operated cash register to process payments accurately and efficiently.
Processed credit card transactions and balanced the till at end of shift.
Answered customer inquiries regarding products, prices, and availability.
Maintained knowledge of current sales promotions, policies regarding payment and exchanges, and security practices.
Provided assistance with merchandise selection to meet customer needs.
Received incoming shipments, verified contents against invoices for accuracy, stocked shelves accordingly.
Utilized point-of-sale system to record all transactions accurately.
Organized backroom storage areas to maximize space utilization and facilitate stock rotation.
Verified that all promotional signage was properly displayed throughout the store.
Performed daily opening and closing procedures including counting money in drawers.
Bakery Clerk
Walmart
Tucson, AZ
11.2018 - 06.2019
Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
Weighed out ingredients for recipes and prepared doughs using mixers and other kitchen equipment.
Received incoming shipments of ingredients and supplies for baking operations.
Verified that all products were labeled with correct pricing information.
Performed routine maintenance tasks such as cleaning ovens or changing oil in fryers.
Checked expiration dates on all food items to ensure freshness of products being sold.
Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
Decorated cakes according to customer requests while maintaining quality control standards.
Taekwondo Instructor
Waldorf Martial Arts
Waldorf, MD
08.2013 - 06.2018
Developed and implemented beginner Taekwondo classes for children aged 5-7 years old.
Instructed students in the proper techniques of blocking, punching, kicking, and sparring.
Demonstrated drills to improve agility, balance and coordination.
Assessed student progress through regular testing and evaluations.
Conducted warm-up exercises prior to class sessions to prepare students for physical activity.
Promoted a safe learning environment by enforcing rules of conduct during class.
Provided individual attention to students with special needs or disabilities.
Maintained accurate records of attendance, grades, test results and other relevant data.
Organized monthly tournaments within the school as well as interschool tournaments.
Created detailed lesson plans that incorporated various teaching methods such as lectures and demonstrations.
Encouraged respect among peers while emphasizing the importance of good sportsmanship.
Planned activities designed to develop self-confidence, discipline, teamwork skills and leadership abilities.
Education
High School Diploma -
St. Charles High School
Waldorf, MD
06-2018
Some College (No Degree) -
College of Southern Maryland
La Plata, MD
Skills
Inventory Management
Indirect Patient Care
Patient Scheduling
HIPAA Compliance
Payment Collection
Patient Flow Management
Medical Terminology
Medical Billing
CPR
Specimens collection and processing
Electrocardiography (EKG)
Clinical Documentation
Patient Care Coordination
Patient Management
Insurance Verification
Compassionate
Patient Relations
Adaptable
Sterile technique
Stocking supplies
Calm and level-headed under duress
Medical terminology proficiency
Medical terminology knowledge
Vital sign monitors
First Aid
Certification
First Aid, CPR, AED certification – American Red Cross or similar organization.
Timeline
Medical Assistant
MedStar Shah Medical Group
05.2023 - Current
Server
Texas Roadhouse
06.2022 - 04.2023
Server
Olive Garden
03.2021 - 05.2022
Counter Help
Rasing Canes Chicken Fingers
05.2020 - 01.2021
Bakery Clerk
Walmart
11.2018 - 06.2019
Taekwondo Instructor
Waldorf Martial Arts
08.2013 - 06.2018
First Aid, CPR, AED certification – American Red Cross or similar organization.
High School Diploma -
St. Charles High School
Some College (No Degree) -
College of Southern Maryland
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