Hi, I’m
Rebecca Slade
Moab,UT
Summary
Intelligent management professional with exceptional knowledge of property management, hospitality, budget management and customer service. Calm under pressure with superior time management and conflict resolution skills. An exceptional hard-worker and veteran well-versed in project management.
Overview
7
years of professional experience
1
Certification
Work History
Sun CommunitiesMoab, UT
Sr. Resort Manager
04.2021 - Current
Job overview
- Supervised team of 13 employees and helped to resolve issues arising during shifts.
- Onboarded new employees with training and new hire documentation.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Sun CommunitiesCitra, FL
Assistant Resort General Manager
01.2020 - 04.2021
Job overview
- Handled resident complaints and offered solutions and services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving residents and guests.
- Supervised team of 16 team members and helped to resolve issues arising during shifts.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Developed and maintained courteous and effective working relationships.
Weidner Apartment HomesSeattle, WA
Leasing Consultant
10.2015 - 02.2018
Job overview
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Education
Lecanto High SchoolLecanto, FL
High School Diploma
Skills
- Customer Service Best Practices
- Hospitality Management
- Expense Management
- Conflict Resolution
Certification
- Certified Pool Operator (CPO)
- LP Gas Dispenser Certified
- UST A/B Operator Certified
- CNP - Certified Notary Public
Timeline
Sr. Resort Manager
Sun Communities
04.2021 - Current
Assistant Resort General Manager
Sun Communities
01.2020 - 04.2021
Leasing Consultant
Weidner Apartment Homes
10.2015 - 02.2018
Lecanto High School
High School Diploma
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