Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Rebecca Shaffer

Summary

Dynamic and dedicated professional with a strong work ethic and excellent people skills, honed at Best Buy. Proven ability in customer service and problem-solving, ensuring high satisfaction levels. Experienced in childcare, demonstrating patience and empathy while fostering a positive environment for children. Committed to continuous improvement, learning, and teamwork.

Overview

5
5
years of professional experience

Work History

Babysitter

The Carlew & the Whyte Family
08.2020 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Reassured children when upset providing emotional support and stability.

Sales Associate

Best Buy
09.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Product Flow

Best Buy
09.2024 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

High School Diploma -

North Pocono High School
Moscow, PA
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Excellent people skills
  • Cash handling
  • Flexible schedule
  • POS system operation
  • Meeting deadlines
  • Sales training
  • Patience and empathy
  • Strong work ethic
  • Childcare

Affiliations

  • Twitch, gaming streaming platform.

Timeline

Sales Associate

Best Buy
09.2024 - 02.2025

Product Flow

Best Buy
09.2024 - 02.2025

Babysitter

The Carlew & the Whyte Family
08.2020 - Current

High School Diploma -

North Pocono High School

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