Rebecca Spade
Summary
Highly-motivated leader that is successful in collaborating with different managers across different aspects of the operation. Provides organization and establishes processes and to exceed company metrics and strengthen a team.
Overview
5
5
years of professional experience
Work History
Operations Manager
FedEx Ground Elon 272
Whitsett, NC
11.2021 - Current
- Implements and oversees processes over preload, day, outbound, and OTP sorts in a facility 4 autostat while managing employees in various positions to attain all metrics and maintain sort certification.
- Trained a team of 14 admin and coordinators to consistently pass for BCSA on Hazmat compliance
- Linehaul experience and responsibilities include URR board, dispatching/moving equipment, scheduling, LPSAP trailers, Spotted Trailer, and collaborating with other stations and local hubs
- Created and organized VSA operations as well as enforcing the initiation of Live VSA
- Managed preload vanlines and CC functions as well as outbound unload, loadside, and smalls operations
Operations Administrator
FedEx Ground RKRI 270
Greenville, NC
05.2021 - 11.2021
- Operated VSA functions including service issues, hazmat and international package processing, and customer service
Operations Administrator
FedEx Ground ECAR 278
Greenville, NC
11.2020 - 05.2021
- Frequently analyzed and corrected issues with AMS
- Collaborated with customers, drivers, contractors and management to ensure Quality Assurance and accurate deliveries
Package Handler
FedEx Ground ECAR 278
Greenville, NC
05.2019 - 11.2020
Education
Master of Arts -
East Carolina University
Greenville, NC05.2021
Bachelor of Arts - Education
East Carolina University
Greenville, NC05.2020
High School Diploma -
Jacksonville High School
Jacksonville06.2015
Skills
- Effective at establishing strategic goals to exceed quality, service, financial, and productivity standards while leading and managing a fully-engaged team
- Proficient in communication and building relationships between diverse audiences
- Experience with company software including: DRO, TMS, ISS Sortation, Workday, PSD Submits, Vision-AMS, TLA
- One-on-one education and development of individuals
- Sort planning and innovation
- Experience with BCSA
- DE&I & Purple Pathways Champion
- Purple Pathways mentor
Accomplishments
- Bravo Zulu: December 2021
- Individual Contributor Award: June 2021
- Values Award: July 2021
- Peak All Star Award: 2020, (x2) 2022, 2023
- Operations Manager of the Month: June 2022, June 2023
- Piedmont Culture Values Award Runner Up: August 2022
- Station Employee of the Month: December 2023
Timeline
Operations Manager
FedEx Ground Elon 272
11.2021 - Current
Operations Administrator
FedEx Ground RKRI 270
05.2021 - 11.2021
Operations Administrator
FedEx Ground ECAR 278
11.2020 - 05.2021
Package Handler
FedEx Ground ECAR 278
05.2019 - 11.2020
Master of Arts -
East Carolina University
Bachelor of Arts - Education
East Carolina University
High School Diploma -
Jacksonville High School
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