Hi, I’m
Rebecca Speaks
Ione,WA
Summary
Dynamic and dedicated professional with extensive experience in customer service at The Falls Market. Proven track record in cash handling and fostering customer loyalty through exceptional service. Recognized for reliability and teamwork, consistently enhancing customer satisfaction and operational efficiency. Adept at managing cash registers and mentoring new staff to achieve excellence.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
6
years of professional experience
Work History
The Falls Market
Cashier
06.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Selkirk School
Substitute Paraeducator, Special Education
01.2022 - Current
Job overview
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Communicated regularly with parents/guardians regarding student progress, challenges, and successes in the classroom.
- Provided one-on-one assistance to students with various disabilities, fostering academic growth and independence.
- Served as an advocate for special education students within the school community, promoting awareness and understanding of their unique needs.
Farmhouse Cafe
Cashier
04.2022 - 09.2024
Job overview
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Porters Plaza
Cashier
04.2019 - 06.2023
Job overview
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Ashford UniversitySan Diego, CA
Behavioral Science from Applied Psychology
Mt. Spokane High SchoolMead, WA
High School Diploma
06.2005
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Reliability and punctuality
- Cash handling
- Team collaboration
- Cash management
- Cash register systems
- Product restocking
- Product knowledge
- Cash drawer balancing
Timeline
Cashier
The Falls Market
06.2024 - Current
Cashier
Farmhouse Cafe
04.2022 - 09.2024
Substitute Paraeducator, Special Education
Selkirk School
01.2022 - Current
Cashier
Porters Plaza
04.2019 - 06.2023
Ashford University
Behavioral Science from Applied Psychology
Mt. Spokane High School
High School Diploma
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