Rebecca Stanislawczyk
Client Service Management
Jacksonville,FL
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
Work History
International Media Client Management Coordinator
PGA TOUR
08.2021 - Current
- Collaborate with Client Services team to manage relationships with 44 international broadcasting partners
- Executed and devised business development strategies to attract and acquire new clients using content, marketing and reporting
- Oversee and support International Media's tournament promotion and on-site hospitality for Marquee events such as THE PLAYERS, The FedEx Cup Championship and the Presidents Cup
- Generate reports such as Quarterly Reporting, Business Unit Review, International Winner Elevation and all Pre/Post tournament reporting for marquee events
- Organize and maintain all international media contract details in coordination with account managers
- Aid Corporate Partnerships with all business development needs and activation obligations pertaining to international media - Currently manage: CNBC, Zurich, AON, Bridgestone, Rolex, and FedEx International Broadcasting Obligations
- Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility
Corporate Partnership Intern
Tampa Bay Buccaneers
02.2020 - 02.2021
- Responsibilities included day-to-day operations, collaborating with corporate sales staff in planning and presenting renewal proposals, and adhering product business rules and inventory availability
- Assisted with design, development and execution of marketing presentations for high-end decision-makers from prospective and current partners
- Collaborated on all functions of activating existing 2020-2021 partnerships including Business Analytics - Data Collection, Inventory Asset Checking, Television and Radio Scheduling, Make Good - Idea Generation for COVID-19, and Utilize Microsoft Dynamics, Digideck, Salesforce and Basecamp
- Resolved problems, improved operations and provided exceptional service to all 74 corporate partners
Special Events Coordinator
All Elite Wrestling
03.2020 - 05.2021
- Executed organizational private events for wrestlers and staff
- Assisted with guest appearances and tryouts
- Arranged small groups of dedicated fans to attend each show
- Oversaw all COVID-19 related protocol for fanbase including testing, temperature checks and spaced seating
Customer Service Representative
Tampa Bay Buccaneers
08.2017 - 02.2020
- Oversaw activation of F-150 and Mercedes-Benz clubs
- Participated in promotion and implementation of upgraded tickets sales
- Provided information about Buccaneers products/services, and resolved customer conflicts by using best-option solutions
- Awarded 'Difference Maker of the Week' on six separate occasions
Premium Membership Experience Intern
Jacksonville Jaguars
05.2019 - 09.2019
- Supported Member Relationship and Corporate Partnership teams on suite renewals and event packaging
- Assisted Ticketing department using Microsoft Dynamics CRM, and Archtics
- Developed daily and weekly data reports for management
- Executed Events for Premium Member Experience: Jags Black Program - Ex: Suite Management, Business and Beer, and Premium Training Camp
- Collaborated with various departments to execute numerous events
Education
Bachelor of Science - Sport Management- Events, Business Administration
The University of Tampa
Tampa, FL 8 2016 - 12 2019
Skills
Dependable and Responsible
undefinedTimeline
International Media Client Management Coordinator
PGA TOUR
08.2021 - Current
Special Events Coordinator
All Elite Wrestling
03.2020 - 05.2021
Corporate Partnership Intern
Tampa Bay Buccaneers
02.2020 - 02.2021
Premium Membership Experience Intern
Jacksonville Jaguars
05.2019 - 09.2019
Customer Service Representative
Tampa Bay Buccaneers
08.2017 - 02.2020
Bachelor of Science - Sport Management- Events, Business Administration
The University of Tampa
8 2016 - 12 2019
Similar Profiles
Kytan SextonKytan Sexton
Front End Department Manager at PGA Tour SuperstoreFront End Department Manager at PGA Tour Superstore
Asher Olaf WikanAsher Olaf Wikan
Cashier at PGA Tour SuperstoreCashier at PGA Tour Superstore
Andrew NeumannAndrew Neumann
Sales Associate at PGA Tour SuperstoreSales Associate at PGA Tour Superstore
William DonahoeWilliam Donahoe
Senior Assistant Golf Course Superintendent at PGA Tour/TPC SugarloafSenior Assistant Golf Course Superintendent at PGA Tour/TPC Sugarloaf
Erick GutierrezErick Gutierrez
Server at Lazy Days SouthServer at Lazy Days South