Rebecca Stofa
Easton,PA
Summary
Dynamic leader with a proven track record in operations management and customer experience enhancement. Demonstrated expertise in team management, significantly boosting efficiency through fostering a collaborative environment. Proficient in scheduling and workplace safety, with strong public speaking abilities and a dedicated customer service focus, consistently driving operational excellence.
Overview
4
4
years of professional experience
Work History
Shift lead
Walgreens
05.2022 - Current
- Company Overview: It specializes in filling prescriptions, health and wellness products, health information, and photo services
- Manage ten employees which consists of cashiers, stockers, inventory specialist, and pharmacy technicians
- Opening and/or closing of the establishment which included cash drawer set up and closing
- Maintain facilities to provide a safe and clean atmosphere for our customers and employees
- Visit 'sister' locations to provide
- It specializes in filling prescriptions, health and wellness products, health information, and photo services
Dental Receptionist
Alpine Dental
Phillipsburg, NJ
11.2023 - 06.2024
- Scheduled cleanings and dental appointments for patients using appointment software.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Gathered medical information, dental health history and vitals from patients.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Collected payments from patients and arranged payment schedules.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Assistant Manager
Adobo Latin Kitchen
Easton, Pennsylvania
06.2021 - 04.2022
- Company Overview: A Latin restaurant providing authentic Latin cuisine during lunch and diner hours
- Serving on average two hundred patrons per day
- Opening and/or closing of the establishment which included cash drawer set up and closing
- Procure, inventory, and maintain kitchen and food supplies
- Schedule and coordinate all catering orders from conception and delivery
- Supported staff when needed; Assisted chef in the kitchen, front counter work, deliveries, etc
- A Latin restaurant providing authentic Latin cuisine during lunch and diner hours
- Serving on average two hundred patrons per day
Education
Dental Hygiene
Northampton Community College
01-2028
high school diploma -
Easton Area High School
Easton06.2020
Skills
- Creative
- Public speaking
- Familiar with OS for both MAC and PC
- People person
- Excellent communicator
- Teamwork skills
- Scheduling expertise
- Customer service focus
- Loss prevention
- Sales proficiency
- Rules enforcement
- Guest service
- Operations monitoring
- Workplace safety
Timeline
Dental Receptionist
Alpine Dental
11.2023 - 06.2024
Shift lead
Walgreens
05.2022 - Current
Assistant Manager
Adobo Latin Kitchen
06.2021 - 04.2022
Dental Hygiene
Northampton Community College
high school diploma -
Easton Area High School
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