Rebecca Stratton
New Port Richey,FL
Summary
Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
4
4
years of professional experience
Work History
Operations Manager
Ulta Salon And Cosmetics
11.2019 - Current
- Reduced turnaround time for project completion through effective team management.
- Enhanced customer/employee satisfaction by establishing clear communication addressing concerns promptly.
- Developed strong relationships with vendors, resulting in improved service quality.
- Strong leadership skills
- Facilitated smooth collaboration between different departments.
- Implemented procedures for higher efficiency and help company evolve and grow.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.
- Evaluated stylist performances through regular feedback sessions and implemented strategies for improvement when necessary.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Coach and train employees to optimize performance and help achieve goals.
- High cleanliness standards.
- Manage a 7.5 Million dollar store and on an average $10k a week salon.
- I lead a team of roughly 30 associates, 8 hair stylists, and oversee a merchandising manager while also responsible for supporting the operations of a retail store.
- Weekly Cycle Counts, RTVS, Payroll, Inventory adjustments, Salon and store ordering.
Education
High School Diploma -
Manchester High School
Manchester, CT08.2013
Skills
- Business Administration
- Team Leadership
- Decision-Making
- Strong collaboration and interpersonal skills
- Performance Management
- Supply Management
- Scheduling
- Appointment Scheduling
- Budget management
- Inventory Management
- Cleanliness and Sanitation
- Shift Scheduling
- Organizational skills
Timeline
Operations Manager
Ulta Salon And Cosmetics
11.2019 - Current
High School Diploma -
Manchester High School
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