Rebecca Swartzendruber
Lubbock
Summary
Highly motivated and driven individual seeking employment in a fulfilling career.
Overview
5
5
years of professional experience
Work History
SSVF Team Lead
VetStar- StarCare
01.2025 - Current
- Led team to achieve operational efficiency through streamlined processes and effective communication.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Implemented quality control measures that improved service delivery and customer satisfaction.
- Coordinated project timelines, ensuring alignment with organizational goals and deadlines.
- Monitored team performance metrics, providing feedback for continuous improvement initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Case Manager, Program Specialist
VetStar
10.2021 - Current
- Responsible for the intake and assessment of homeless or at-risk veterans and provide individual employment plans and intensive case management. Track expenses, maintain reports, provide training, outreach to employers and individuals, while providing resources for clients.
Management
Beef O Brady’s
01.2021 - 01.2021
- Provide customer service, plan schedules for employees, conflict resolution, team building, interviewing and maintain day to day operations in a fast-paced environment.
Education
Master of Science - Human Services Counseling, specialization in Business Management
Southwestern Assemblies of God University
Waxahachie, TX12.2023
Certificaticate - Behavioral Change Specialist
National Academy of Sports Medicine
04-2025
Skills
- Driven/ Goal Oriented
- Creative
- Team Player
- Confidential/ Ethical
- Conflict Resolution
- Patient
- Exceptional communication
- Organized
- Administrative
- Leader
- Analytical
- Coaching and mentoring
Timeline
SSVF Team Lead
VetStar- StarCare
01.2025 - Current
Case Manager, Program Specialist
VetStar
10.2021 - Current
Management
Beef O Brady’s
01.2021 - 01.2021
Master of Science - Human Services Counseling, specialization in Business Management
Southwestern Assemblies of God University
Certificaticate - Behavioral Change Specialist
National Academy of Sports Medicine
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