Rebecca Terry
Ypsilanti,ND
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Offering exceptional customer service skills. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
01.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained a safe and clean work environment.
- Provided friendly customer service in order to keep satisfied customers.
Cashier
Target
08.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise throughout the store.
Desk Assistant
EMU HRL
08.2022 - 04.2023
- Greeted guests in with friendliness and professionalism.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
- Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
- Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
Crew Member
Insomnia Cookies
08.2022 - 03.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Arts - K-12 Visual Arts Education
Eastern Michigan University
Ypsilanti, MI04-2026
Skills
- Customer Service
- Employee Training
- Cash Handling
- Workplace Safety
- Clear Communication
Timeline
Crew Trainer
McDonald's
01.2024 - Current
Cashier
Target
08.2023 - 01.2024
Desk Assistant
EMU HRL
08.2022 - 04.2023
Crew Member
Insomnia Cookies
08.2022 - 03.2023
Bachelor of Arts - K-12 Visual Arts Education
Eastern Michigan University
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