Rebecca Theodore
Tomball,TX
Summary
Current Pharmacy Technician of 5 years and Certified Medical Assistant of 4 years' experience. Dedicated and motivated team player, seeking a career in the medical industry where my education and hands-on training can be used in a medical setting. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Memorial Hermann
Spring , Texas
09.2024 - Current
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Documented notes during patient visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Medical Assistant
Kelsey-Seybold
Spring, Texas
12.2020 - Current
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Processed orders for medical supplies and lab equipment.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Filed insurance claims forms in accordance with applicable regulations.
- Supported administrative staff by processing payments.
- Registered new patients into practice management software program accurately entering demographic information.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Contacted medical facilities to schedule patients for admission.
Pharmacy Technician
CVS Pharmacy
Tomball, Texas
12.2020 - Current
- Ensured compliance with state and federal pharmacy laws and regulations.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Medical Assistant
MD Anderson
Woodlands, Texas
03.2023 - 06.2025
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate of Science - Health Care Administration
Lone Star College
Houston, TX08-2025
Certified Medical Assistant Diploma -
The College of Health Care Professions
Houston, TX01.2020
High School Diploma -
Agora Cyber Charter School
Houston, TX01.2019
Skills
- Injections
- EPIC
- MediSOFT
- Venipuncture
- Phlebotomy
- Medical Terminology
- HIPAA/OSHA
- Vitals
- EKG’s
- Charting/Documentation
- Appointment Scheduling
- Bandaging
- Wound Care
- CPR Certified
- Specimen collection
- Urinalysis
- Medical billing
- Electronic medical records
References
Available Upon Request
Accomplishments
- GPA: 3.8/4.0
- Completed coursework in Health Policy, Healthcare Finance, Medical Ethics, and Healthcare Information Systems.
- Developed a deep understanding of the healthcare industry and its complexities.
- Recognized on the Dean’s List for three consecutive semesters due to academic excellence.
Timeline
Medical Assistant
Memorial Hermann
09.2024 - Current
Medical Assistant
MD Anderson
03.2023 - 06.2025
Medical Assistant
Kelsey-Seybold
12.2020 - Current
Pharmacy Technician
CVS Pharmacy
12.2020 - Current
Associate of Science - Health Care Administration
Lone Star College
Certified Medical Assistant Diploma -
The College of Health Care Professions
High School Diploma -
Agora Cyber Charter School
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