Rebecca Thomas

• Supervised daily operations to ensure smooth salon functionality.
• Managed staff schedules to optimize service availability and efficiency.
• Trained new employees on salon procedures and customer service standards.
• Created cuts and provided excellent customer service to attract new customers and retain current.
• Attended meetings and trainings to educate staff on customer service and quality to grow salon.
• Analysis of trends to schedule accordingly to better serve during peak times.
• Responsible for daily deposits and drawer balances.

Sheridan Area Water Supply Joint Powers Board consists of two City of Sheridan Council members, Mayor, and three Sheridan County Commissioners.

• Duties consist of administrative work to ensure Water Service Permit applications are approved and money collected, information is correct and sent on to appropriate staff for completion and service.
• Scheduling and attending board meetings, creating agendas, taking and recording minutes, sending Public Notices to be published in Sheridan Press.
• Making bank deposits, accounts payable and creating and maintaining QuickBooks financial reports. Printing checks for accounts payable from QB and acquiring approval and signatures from board members.
• Assisting with financial audit at fiscal year end, assisting with yearly budget.
• Prepared detailed documents and reports in adherence administrative processes.
• Monitored and directed incoming mail and prepared outgoing mail.

• Work involved duties to ensure organized flow within a busy medical office.
• Scheduling appointments and billing various services to patients personal insurance companies.
• Reconciled accounts both payable and receivable, invoiced patients for reimbursement and bookkeeping for payments turned in to Sheridan County Treasurer.
• Kept up to date medical records and maintained high level of confidentiality.
• Ordered supplies and kept inventory records, was responsible for end of year archiving and helped with audit.
• Prepared detailed documents and reports in adherence administrative processes.
• Monitored and directed incoming mail and prepared outgoing mail.
• Reduced intake processes time by developing application tracking and filing systems.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Performed billing, collection and reporting functions for budget set by Sheridan County Commissioners annually.

• Greeting and registering patients to provide excellent customer service to patients and their families.
• Verifying insurance and demographics, collecting co payments.
• Processing physician orders and new referrals, requesting, obtaining and releasing records, data entry and faxing.
• Maintaining patient confidentiality., HIPPA.
• Scheduling patients, scanning into EMR, creating and sending emails, scheduling patients for new appointments and making reminder calls.
• Executed record filing system to improve document organization and management.
• Answered multi-line phone system, routing calls, delivering messages to appropriate staff.
• Other general office duties as assigned.