Keasha Daniels-Henderson
Macon,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Salon Manager
Great Clips Hair Salon
05.2009 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
Deputy Sheriff
Houston County Sheriff's Office
10.2015 - 11.2017
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Observed jail and inmate activity to maintain order and safety of 100+ inmates and guards.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Education
Associate of Applied Science - Medical Assisting
US Career Institute
Fort Collins, CO2024
No Degree - Cosmetology
Michael's School of Beauty - Augusta
Augusta, GA2007
High School Diploma -
Twiggs County High School
Jeffersonville, GA2005
Skills
- Customer Service
- Employee Development
- Decision-making skills
- Problem-solving skills
- Verbal Communication
- Schedule Management
- Document Preparation
- Billing and Invoicing
- Detailed report writing
- Legal knowledge
- Technology-savvy
- Interview techniques
- Ethical and honest
- Research abilities
Timeline
Deputy Sheriff
Houston County Sheriff's Office
10.2015 - 11.2017
Salon Manager
Great Clips Hair Salon
05.2009 - Current
Associate of Applied Science - Medical Assisting
US Career Institute
No Degree - Cosmetology
Michael's School of Beauty - Augusta
High School Diploma -
Twiggs County High School
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