Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
Work History
Lead Certified Medical Assistant
Merrimack Valley Cardiology
10.2008 - Current
Lead and manage a clinic of 6 MA's and up to 11 providers to ensure smooth and accurate work flow.
Taught patients about medications, procedures, and care plan instructions.
Collected and documented patient medical information such as blood pressure and weight.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Called and faxed pharmacies to submit prescriptions and refills.
Completed EKGs and other tests based on patient presentation in office.
Oriented and trained new staff on proper procedures and policies.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collected pertinent data and calculations to aid physician in interpreting results.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Implemented care and efficiency improvements to support and enhance office operations.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed medical records management, including filing, organizing and scanning documents.
Sanitized, restocked, and organized exam rooms and medical equipment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
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