REBECCA TRAINOR
West Allis
Summary
Dynamic professional with extensive experience as a Home Manager at Beacon Mount Horeb, excelling in program management and team leadership. Proven track record in training development and behavioral support, effectively coordinating schedules and enhancing service delivery. Adept at problem-solving and fostering strong client relationships to ensure optimal outcomes.
Overview
8
8
years of professional experience
Work History
Home Manager
Beacon Mount Horeb
01.2019 - Current
- Scheduled and led meetings to coordinate comprehensive care plans for individuals with behavioral issues and special needs.
- Led department operations, overseeing documentation, managing finances, and coordinating medical appointments.
- Facilitated training sessions for team members, improving skill sets and enhancing overall team competency.
Dispatcher Coordinator
Towing and MTM
Madison WI
02.2018 - 11.2025
- Managed efficient dispatch communications between drivers and clients to enhance service quality.
- Coordinated towing operations to achieve timely service delivery.
- Scheduled towing service appointments based on client needs to optimize operational flow.
- Monitored vehicle locations using GPS tracking systems effectively.
- Maintained accurate records of all dispatched orders, shipments, and deliveries.
Education
Diploma -
Mount Horeb High
Mount Horeb, WI06-2005
Skills
- Program Management
- Operational Oversight
- Staff Management
- Staff Training
- Client Relations
- Crisis Intervention
- Scheduling coordination
- Dispatch operations
- Problem solving
- Team leadership
- Time management
- Dispatch
References
- Beth McClain, Work with her Son, eamclain@charter.net, 608-215-1166
- Amie Maglio, 253-224-5120
Personal Information
- Date of Birth: 02/03/87
- Nationality: American
Skills
Expert, Expert, Expert, Experienced, Experienced
Timeline
Home Manager
Beacon Mount Horeb
01.2019 - Current
Dispatcher Coordinator
Towing and MTM
02.2018 - 11.2025
Diploma -
Mount Horeb High