Results-driven sales and education professional skilled in implementing strategies that boost customer engagement and satisfaction. Proven ability to adapt communication for diverse audiences, ensuring effective service and support. Focused on fostering inclusive environments that enhance learning and customer experiences.
Overview
10
10
years of professional experience
Work History
Inclusion Paraprofessional
Cleveland ISD
Cleveland
08.2022 - 02.2024
Assisted teachers in implementing individualized education plans for diverse learners.
Facilitated communication between students, teachers, and parents to strengthen support for diverse learners.
Collaborated with special education staff to modify lesson materials, ensuring accessibility for all students.
Provided one-on-one support during lessons to reinforce student learning objectives.
Instructed small groups of students in academic subjects and social skills, fostering engagement and growth.
Monitored student behavior to ensure a safe and respectful learning environment.
Attended staff meetings to provide updates on student progress and discuss any concerns or issues related to inclusion services.
Daycare Assistant Teacher
Childrens Lighthouse Learning Centers
Spring
08.2016 - 05.2017
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Identified children needing additional support through observation and developed tailored strategies to enhance their learning experience.
Promoted sensory development by providing access to different textures.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Educated students in foundational concepts such as shapes, numbers and letters.
Implemented diverse classroom and outdoor activities to foster physical, academic, and social development in children.
Addressed behavioral and learning issues with parents and daycare management.
Built and maintained positive support networks with parents, facilitating effective communication and strategies for ongoing education.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Sales Associate
Abercrombie & Fitch
Humble
04.2014 - 12.2016
Coordinated restocking of sales floor with current merchandise and signage for promotions to enhance product visibility.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Monitored sales floor and merchandise displays for presentation, restocking and reorganizing to maintain customer appeal.
Designed and set up merchandise displays for key products, creating arrangements that attracted customer attention.
Checked item prices and monitored purchases for signs of theft to minimize store losses.
Cashier /Restaurant Hostess
Fuddruckers Restaurants LLC
Beaumont
04.2015 - 07.2016
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Counted cash in register drawer at start and end of shift to ensure accuracy.
Reconciled cash drawer at each shift change, ensuring accurate accounting of cash flow.
Reviewed and resolved discrepancies between accounting records and cash drawer to maintain financial integrity.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Working Towards A Bachlor's in Busniess Managment - Business Administration And Management
LoneStar Kingwood College
Kingwood, TX
04-2022
Skills
Early childhood development
Inclusive teaching
Classroom management
Behavioral assessment
Student assessment
Educational support
Care Planning
Time management
Efficient under pressure
Team collaboration
Critical thinking
Conflict resolution
Interpersonal communication
Customer service
Additional Information
Fluent in American Sign Language
Affiliations
Served as Education Chair for Zeta Ta Alpha
Timeline
Inclusion Paraprofessional
Cleveland ISD
08.2022 - 02.2024
Daycare Assistant Teacher
Childrens Lighthouse Learning Centers
08.2016 - 05.2017
Cashier /Restaurant Hostess
Fuddruckers Restaurants LLC
04.2015 - 07.2016
Sales Associate
Abercrombie & Fitch
04.2014 - 12.2016
Working Towards A Bachlor's in Busniess Managment - Business Administration And Management